Does Biltmore Estate pay their employees well?

According to anonymously submitted Glassdoor reviews, Biltmore Estate employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Biltmore Estate. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Biltmore Estate?

77% of Biltmore Estate employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Biltmore Estate 3.4 out of 5 for work life balance, 4.1 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Biltmore Estate?

Retail Sales Associate (12) , Server (12) , Manager (7) , Customer Service Representative (6) , Supervisor (6) , Winery Associate (6) , Cook (5) , Host (5) , Intern (5) , Server/Waiter (5) , Wine Server (5) , Crew Leader (4) , Security Officer (4) , Wine Associate (4) , Administrative Assistant (3)

What are the pros of working at Biltmore Estate according to real employee reviews?

"family owned and run which is a plus and minus... great benefits" ((in 35 reviews)); "Great people to work with" ((in 27 reviews)); "I absolutely love the history of the Vanderbilt family and it's such a beautiful place to work and drive through every day." ((in 21 reviews)); "Great coworkers and a supported environment." ((in 20 reviews)); "Employees are nice." ((in 11 reviews))

What are the cons of working at Biltmore Estate according to real employee reviews?

"I don't enjoy working nights and the low pay makes it impossible to live in Asheville." ((in 35 reviews)); "Management is awful and wasteful" ((in 22 reviews)); "Managers are always struggling to keep up with needs and demands, makes everyone beneath them feel like they are in a constant crisis." ((in 11 reviews)); "Upper Management is cut throat and they seem out one up each which trickles down to the staff." ((in 10 reviews)); "Long hours and sometimes hectic" ((in 9 reviews))

What are employees saying about Biltmore Estate layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Biltmore Estate layoffs and their outlook for job security at Biltmore Estate in 2026.

What are the top reviewed Biltmore Estate locations?

Asheville , Biltmore Forest , Barrington , Charlottesville , Arden , Weaverville , Charlotte , Boulder , Cape Coral , Lookout Mountain , Lords Valley , Holland , Coral Gables , Belleair , West Asheville , Biltmore

Biltmore Estate reviews

3.9

77% would recommend to a friend

(343 total reviews)

Bill Cecil Jr.

85% approve of CEO

70% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (343 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Biltmore Estate has an employee rating of 3.9 out of 5 stars, based on 343 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Biltmore Estate employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

343 reviews

1.0

Nov 16, 2016

Ticket Sales

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Mostly nice people, but very busy and stressed out management.

Cons

I wanted to only work 4-6 hrs a day and stated that in the interview because of a new puppy and I did not want to leave him alone for 8 hours. I adjusted to 8 hours days for training by hiring a dog sitter. I got done training a day early and then scored high on their test. Then I went to work and told I had to work an 8 hour shift. They did not even try to resolve this issue. They did not even respond to my emails.

5.0

Nov 2, 2016

Retail Sales

Retail sales

Recommend

CEO approval

Business Outlook

Pros

Friendliest, most pleasant retail experience you can find. Guests as well as co-workers seem happy to be there. Perfect workplace for people with flexible schedules.

Cons

Busy days can be very tiring, as you are on your feet for many hours. Not a good position if you are not a people person, as you will be interacting with guests continually....but perfect for people who gain their energy from helping guests.

5.0

Oct 5, 2016

Great company!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Best company I have ever worked for! The staff and management is amazing and there is nothing bad about working here.

Cons

If you don't like working with the public, Biltmore is probably not the company for you. It can be difficult to move up in the company but work hard and you can definitely get there!

Viewing 283 - 285 of 343 Reviews

Jobs at Biltmore Estate

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Biltmore Estate

Biltmore Estate reviews

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Ticket Sales

Retail Sales

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