Birdeye reviews

3.9

72% would recommend to a friend

(1,227 total reviews)
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Naveen Gupta

79% approve of CEO

75% positive business outlook

Birdeye has an employee rating of 3.9 out of 5 stars, based on 1,227 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Birdeye employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Apr 27, 2025
Recommend
CEO approval
Business Outlook

Pros

umm free snacks? is that it? The product itself is not terrible.

Cons

Pretty bad attrition rate. The Australian "manager" is the most underqualified of the lot. Unrealistic KPIs and targets. Too much cold calling, not enough focus on customer satisfaction.

2.0
Apr 27, 2025

A Kafkaesque Nightmare

Recommend
CEO approval
Business Outlook

Pros

Full commission's paid during ramp period

Cons

High staff turn over and quick to use performance management as a management tool. When the head of Australia open threatened performance management due to collective results I knew it was time to go. An administrative nightmare where you have to use 2 CRMs to get the job. Awful place to work

1.0
Apr 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Not much to say. Salary if you able to negotiate

Cons

Overload of work Extended work hours No appreciation Not to expect from management Very high iteration Job security No work life balance

Viewing 172 - 174 of 1,227 Reviews

Glassdoor has 1,246 Birdeye reviews submitted anonymously by Birdeye employees. Read employee reviews and ratings on Glassdoor to decide if Birdeye is right for you.