Blackbaud reviews

3.2

55% would recommend to a friend

(1,721 total reviews)
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Michael Gianoni

60% approve of CEO

42% positive business outlook

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,721 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Feb 23, 2014
Recommend
CEO approval
Business Outlook

Pros

For the most part, no one is going to bug you to work nights or weekends. They might try, but the culture doesn't roll that way. There's some good people that work there, and it's not a coal mine for the most part.

Cons

Some google searches will tell you what you need to know. The company looked to grow aggressively through the recession. However their strategy was to buy out smaller competitors, cut costs, and take full advantage of attrition. It turned out to not be a good multiyear strategy and the CEO was booted. But it was felt through the ranks long before that. No training, groups operating at half size, no resources put into the product... most people are scrambling to keep the lights on. Frustrating to say the least.

2.0
Jul 25, 2013

Company in Crisis

Recommend
CEO approval
Business Outlook

Pros

Smart people and dedicated people

Cons

Two organizations that are trying to behave as one. Lots of duplicate software, so the available R&D and other dollars for staff are spread too thin. Too many managers, too little documentation and standard process. Everyone is a hero and the company encourages this.

4.0
Feb 22, 2013
Recommend
CEO approval
Business Outlook

Pros

Wonderful early experience Good Coworkers Good Customers Good working locations

Cons

In an industry where principle and character guides many decisions, ruthless business interest often wins out at Blackbaud. Management tends not to learn from mistakes Feeling the pain of the customer is often part of the job

Viewing 400 - 402 of 1,721 Reviews

Glassdoor has 1,806 Blackbaud reviews submitted anonymously by Blackbaud employees. Read employee reviews and ratings on Glassdoor to decide if Blackbaud is right for you.