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      Blackbaud

      Engaged Employer

      Blackbaud reviews

      3.2

      55% would recommend to a friend

      (1,722 total reviews)
      avatar

      Michael Gianoni

      60% approve of CEO

      42% positive business outlook

      Ratings by demographic groups

      Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,722 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      2K reviews
      3.0
      Oct 31, 2012

      Doesn't offer much opportunity for education or career growth

      Engagement manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great co-workers and clients and offers full telecommuting and relatively little travel. Good health and 401k benefits.

      Cons

      No educational opportunities. Not even seminars or job related on-line classes. In order to keep up your job skills, you have to keep up your education or you cannot stay current. Then when you no longer have a job, your skills are outdated. This is also a high stress job since you manage concurrent clients and someone always has a big problem.

      3.0
      Feb 10, 2012

      It was a great way to learn about and experience several different positions in a relatively short amount of time.

      Consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are lots of entry level and mid-level openings. The company is stable and there are opportunities for advancement to a certain level. Charleston is an amazing place.

      Cons

      No longer employee focused. Products seem to be stuck. Blackbaud is now at a size were it is hard to make changes and stay on top of the latest technology.

      2.0
      Nov 10, 2011

      Blackbaud Doesn't Care

      Customer support analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great clients! Some good people are there, too.

      Cons

      Management is atrocious!!! They only care about their goals, not yours. The chance of advancement to management is slim, though Blackbaud often tauts the opportunities in customer support. Note some of these reviews indicate that people sat in the same position for 3-4 years before making it to management. Considering you need no technical background (or so they say) for a support role, why should it be so hard to make it to management? Do you really want to stay entry level, with no raise, mind you, for 4 years until someone else leaves and there is an opening? No incentives. Rewards are inconsistent.

      Viewing 403 - 405 of 1,722 Reviews
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      ReviewsBlackbaud reviews

      Glassdoor has 1,807 Blackbaud reviews submitted anonymously by Blackbaud employees. Read employee reviews and ratings on Glassdoor to decide if Blackbaud is right for you.