Blackbaud reviews

3.2

54% would recommend to a friend

(1,722 total reviews)
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Michael Gianoni

59% approve of CEO

41% positive business outlook

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,722 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Jun 11, 2021

what happened?

Recommend
CEO approval
Business Outlook

Pros

co workers benefits best in class solution

Cons

too many customer complaints hard to navigate the inner workings

2.0
Feb 5, 2021
Recommend
CEO approval
Business Outlook

Pros

Great employees Customers mostly have wonderful missions

Cons

ELT cares less and less about how Blackbaud's people serve our customers. Everything has become a 'paint by numbers' approach to customer service. Product development is laughable and offerings demo terribly against competitors.

2.0
Jan 26, 2021

Lost our way

Recommend
CEO approval
Business Outlook

Pros

Company cares about diversity and modern hot topics

Cons

We have lost our mission to care for our customers.

Viewing 445 - 447 of 1,722 Reviews

Glassdoor has 1,807 Blackbaud reviews submitted anonymously by Blackbaud employees. Read employee reviews and ratings on Glassdoor to decide if Blackbaud is right for you.