Blackbaud reviews

3.2

55% would recommend to a friend

(1,717 total reviews)
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Michael Gianoni

58% approve of CEO

44% positive business outlook

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,717 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Jul 26, 2018

There is good and Bad unfortunately the trend is heading towards more bad

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They give great vacation, most of the low level employees are great to work with.

Cons

Remote work a thing of the past. They have had layoffs every year since 2012. Vacation is a joke especially in professional services. Yes you get 4 weeks BUT they expect you to plan out at the beginning of the Year all 4 weeks including sick time, YES I said including sick time. Also good luck on enjoying it, the utilization goals are so high you have to work during your vacation, weekends, or late at night. Bonuses are a joke now, if you get them they will just Nerf your team by joining you with a non performing team, guess what bye bye bonuses. They say it is part of the reorganization (That they do every year). See a pattern yet? Also so many people are leaving.. guess who gets their work when someone leaves? Most Likely You. This is why many folks work during their vacation, weekends, or late at night. If you're going to work in professional services get ready to embrace angry and confused customers. The Sales folks are pushed so hard to make sales that they have to cut corners in facts department on what the customer gets. Guess who gets to tell them the truth? that's right you got it, You do.

1.0
Apr 3, 2018
Recommend
CEO approval
Business Outlook

Pros

Some teams seem to enjoy working here.

Cons

The role is comprised of over 40 reps that are all over qualified for what is considered an "entry level" role, yet there is no sustained success. The team has been selling the same services to the same customers since the role was created, and the management team can’t seem to figure out why less opportunities are being created and ultimately why sales are down. Do yourself a favor and avoid the unnecessary stress and ridiculous expectations that come with this role.

1.0
Jan 19, 2018

AWFUL COMPANY

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None- unless they change course for the future. They had did have a lot a faux meetings to make you feel good.

Cons

You better be white and straight and go to Sea Coast..... the diversity program is lacking as well as the add-ons.

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Blackbaud Response
8y
A lot has changed at Blackbaud over the last few years. We announced our DIversity programs that includes Affinity groups (which includes our LGBTQ Affinity Group) and Unconscious Bias Trainings across the company. Our employees have been actively involved in the Charleston Pride and MLK, Jr. parades over the past several years. Blackbuad supports and embraces Diversity & Inclusion.
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