Is Blackbaud a good company to work for?

Blackbaud has an overall rating of 3.2 out of 5, based on over 1,805 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 55% of employees would recommend working at Blackbaud to a friend and 42% have a positive outlook for the business. The best reviews about Blackbaud have been left by employees working as Intern , Director and Sales Development Representative (SDR) .

Does Blackbaud pay their employees well?

According to anonymously submitted Glassdoor reviews, Blackbaud employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Blackbaud. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Blackbaud?

55% of Blackbaud employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Blackbaud 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Blackbaud?

Account Executive (107) , Software Engineer (35) , Senior Software Engineer (33) , Senior Account Executive (29) , Project Manager (26) , Customer Success Manager (25) , Customer Support Analyst (25) , Director (25) , Customer Support (24) , Manager (23) , Sales (23) , Business Analyst (20) , Consultant (20) , Customer Support Associate (19) , Sales Development Representative (SDR) (16)

What are the pros of working at Blackbaud according to real employee reviews?

"I'm surrounded by intelligent people that are passionate about their careers and are overall great people." ((in 192 reviews)); "Benefits are good and pto grows with you" ((in 127 reviews)); "Flexible and great culture." ((in 119 reviews)); "Company is very flexible and works with their employees to have a good work/life balance." ((in 86 reviews)); "Team was great and was learning alot Great WLB" ((in 48 reviews))

What are the cons of working at Blackbaud according to real employee reviews?

"The pay is low and the bonuses are not available until 14 months later." ((in 88 reviews)); "Change management is poor at best." ((in 76 reviews)); "Annual restructuring and layoffs." ((in 67 reviews)); "Senior leadership get in the way of actual work." ((in 54 reviews)); "Managers haven’t all been in the role before so unable to truly help sell or understand how to close deals start to finish" ((in 41 reviews))

What are employees saying about Blackbaud layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Blackbaud layoffs and their outlook for job security at Blackbaud in 2026.

What are the top reviewed Blackbaud locations?

Charleston , Austin , Daniel Island , Indianapolis , Cambridge , Dallas , San Diego , New York , Plano , Mount Pleasant , Atlanta , Charlotte , Washington , Woodbridge , Chicago , Saint Paul , Bedford , Boston , Minneapolis , Denver , Remote , Emeryville , San Francisco , Orlando , North Charleston , South Plainfield , Kansas City , Greensboro , Raleigh , Greenfield

Blackbaud reviews

3.2

55% would recommend to a friend

(1,720 total reviews)

Michael Gianoni

60% approve of CEO

42% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,720 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,720 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews

5.0

Dec 31, 2015

Tech Support aka Enterprise Support Specialist I

Enterprise support specialist i

Recommend

CEO approval

Business Outlook

Pros

Part of the business goals is that people have fun. You become a better person overall by learning to enjoy life, but also be responsible about it. This place encourages growth like I've never seen before. We just implemented Slack for inter and intra team communications and for someone like myself who came in knowing basics but not backend stuff, I have learned so much through Slack participation and getting to know dev teams. I made friends quick and we got super close quicker. A great group of people doing a great deal of great things in the world

Cons

As with anywhere, no company is 100% transparent. Here, things can be more transparent - especially when going from child to parent company - as far as the support role goes. However, they're great at hearing grievances and doing something in the way of addressing an issue head on. Also - I've never seen such a response anywhere else

Blackbaud Response

10y

Thanks for taking the time to share your insights - sounds like you're having a great experience here. We do have a terrific team - glad you've found your place on it; thanks for helping us do "great things in the world!"

1.0

Dec 30, 2015

A great place to be mediocre

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are some nice folks stuck here.

Cons

Big Political medicore products Confused overlapping product lines Ugly office Saleforce seems to be coming for you... and my money is on them.

4.0

Dec 22, 2015

Supervisor

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people and the culture were amazing! I really enjoyed knowing that each day I was making a difference.

Cons

The company has gotten away from many of the things that made it great in the start up years. That happens with growth though.

Viewing 1363 - 1365 of 1,720 Reviews

Jobs at Blackbaud

Business Development Representative

Remote

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Cyber Threat Intelligence Analyst

Strategic Pricing Analyst, AI Products

IT Vendor Relationship Manager

Blackbaud

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Tech Support aka Enterprise Support Specialist I

A great place to be mediocre

Supervisor

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