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      Blackbaud

      Engaged Employer

      Blackbaud reviews

      3.2

      55% would recommend to a friend

      (1,720 total reviews)
      avatar

      Michael Gianoni

      60% approve of CEO

      42% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.9

      Work/Life balance

      3.6

      Culture & values

      3.2

      Compensation and benefits

      3.0

      Senior management

      3.0

      Career opportunities

      Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,720 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      4.0
      Dec 16, 2015

      Sales

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good compensation and benefits. New product development.

      Cons

      Difficult onboarding and ramp up for new hires. You are definitely treated like you are disposable by senior sales leaders.

      2.0
      Dec 14, 2015

      Leadership is short-sighted

      Enterprise solution specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Mission of company is tremendous and customer base not only does great work but really needs technology support more than those in the for profit world. Company really does help make the world a better place.

      Cons

      Leadership is overwhelmingly short-sighted and unreasonably profit-motivated. Newest leadership has little or no understanding of the non-profit industry and wants Blackbaud to operate like any other software company -- but Blackbaud is most successful as a niche provider (albeit a major, large one) and shouldn't / can't be run in the same way that you'd run a software company that provides solutions to insurance companies or financial services. Ultimately, the non-profit world will stop seeing Blackbaud as a concerned partner, only as a profit-focused vendor.

      1.0
      Dec 10, 2015

      Blackbaud rocks

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people and offices, serving a fantastic portfolio of clients. As Blackbaud is 100% focused on the NFP sector, it is very satisfying to help the customers succeed.

      Cons

      Not much I can think of except some of product engineering needs more attention. Always a tough battle against the large players targeting the NFP.

      Viewing 1366 - 1368 of 1,720 Reviews
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      Glassdoor has 1,805 Blackbaud reviews submitted anonymously by Blackbaud employees. Read employee reviews and ratings on Glassdoor to decide if Blackbaud is right for you.