Blackbaud reviews

Pay is completely below the industry standard. You can look past this when you're entry level, but you will not get compensated appropriately if you receive a promotion. I did not receive a raise for over 2 years, then once I received a raise it was still below my promotion. The company fumbled their COVID response. No raises were granted during 2020 due to the pandemic and many folks were laid off. Extremely disappointing considering the fact that during All Hands meetings we were told that we were still profitable. Due to these layoffs and hiring freezes, everyone ended up stretched too thin with little to no support from the leadership team. Our direct managers were amazing and heard our concerns, but those that could actually make decisions were awful.

- Sales leadership really does create an environment resembling a "bro culture" - Sales process is incredibly over-complicated, mainly because of decades of legacy products that are no longer best-in-class - Compensation plans in steady decline. Base salaries surprisingly low as opposed to other competitors - Product is lagging behind what the market needs - They promote from within a large percentage of the time, which leads to narrow perspectives across the organization - Despite what you'll be told - sales leadership is decidedly "old school". Yes, there are some neat internal tools used on some teams, but much of your daily efforts will be somewhere between "smile-n-dial" and listening to nonprofit customers angrily venting their decades of frustration on you.