Is Blackbaud a good company to work for?

Blackbaud has an overall rating of 3.2 out of 5, based on over 1,805 reviews left anonymously by employees. This rating has decreased by 9% over the last 12 months. 55% of employees would recommend working at Blackbaud to a friend and 44% have a positive outlook for the business. The best reviews about Blackbaud have been left by employees working as Intern , Director and Sales Development Representative (SDR) .

Does Blackbaud pay their employees well?

According to anonymously submitted Glassdoor reviews, Blackbaud employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Blackbaud. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Blackbaud?

55% of Blackbaud employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Blackbaud 3.9 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Blackbaud?

Account Executive (107) , Software Engineer (35) , Senior Software Engineer (33) , Senior Account Executive (29) , Project Manager (26) , Customer Success Manager (25) , Customer Support Analyst (25) , Director (25) , Customer Support (24) , Manager (23) , Sales (23) , Business Analyst (20) , Consultant (20) , Customer Support Associate (19) , Sales Development Representative (SDR) (16)

What are the pros of working at Blackbaud according to real employee reviews?

"I'm surrounded by intelligent people that are passionate about their careers and are overall great people." ((in 206 reviews)); "Benefits are good and pto grows with you" ((in 132 reviews)); "Flexible and great culture." ((in 119 reviews)); "Company is very flexible and works with their employees to have a good work/life balance." ((in 83 reviews)); "Coworkers are great and make it worth the stress." ((in 44 reviews))

What are the cons of working at Blackbaud according to real employee reviews?

"Pay is low and hard to get raises over cost of living" ((in 91 reviews)); "Change management is poor at best." ((in 78 reviews)); "Senior leadership get in the way of actual work." ((in 53 reviews)); "Salary is low for the job" ((in 42 reviews)); "Managers haven’t all been in the role before so unable to truly help sell or understand how to close deals start to finish" ((in 36 reviews))

What are employees saying about Blackbaud layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Blackbaud layoffs and their outlook for job security at Blackbaud in 2026.

What are the top reviewed Blackbaud locations?

Charleston , Austin , Daniel Island , Indianapolis , Cambridge , Dallas , San Diego , New York , Plano , Mount Pleasant , Atlanta , Charlotte , Washington , Woodbridge , Chicago , Saint Paul , Bedford , Boston , Minneapolis , Denver , Remote , Emeryville , San Francisco , Orlando , North Charleston , South Plainfield , Kansas City , Greensboro , Raleigh , Greenfield

Blackbaud reviews

3.2

55% would recommend to a friend

(1,720 total reviews)

Michael Gianoni

58% approve of CEO

44% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,720 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews

4.0

Apr 1, 2014

Great place for UX!

User experience designer

Recommend

CEO approval

Business Outlook

Pros

Great PTO policy. You start with a fair amount and can gain additional PTO through volunteer work. Work-life balance is superb. Employees care about the NPO world. Working alongside non-profit organizations is rewarding and inspiring. The UX department is well ahead of most companies.

Cons

The salaries are not comparable to other software companies, especially with regard to salary advancement through pay raises and promotion. Decisions are often times a bit slow to come to action. The poor morale of younger employees is unacceptable due to a lack of feeling valued, poor mentoring, and limited investments in training opportunities.

5.0

Mar 31, 2014

Great Experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Blackbaud is a great growing company in Austin. The culture and people really make it a great place to work.

Cons

There have been some growing pains recently. Some people like the changes and some don't.

3.0

Mar 26, 2014

It's pretty good. But not exceptional.

Software engineer ii

Recommend

CEO approval

Business Outlook

Pros

+Minimum 20 days PTO when you start, with ability to earn 3 more days while volunteering at local non-profit organizations. +Work-life balance is great. +Pay is average for the area +Free arcade machines and foosball tables in the cafe +Events hosted for employees are nice breaks from the work

Cons

-Lack of recognition where it counts (cash incentives) -The general drone of corporate culture is very present (cubicles everywhere) -Daniel Island is very nice, but requires crossing a bridge or 2 depending on where you are coming from, which means commute is a daily drain

Viewing 1456 - 1458 of 1,720 Reviews

Jobs at Blackbaud

Principal Product Manager, Data and AI Products

Strategic Pricing Analyst, AI Products

Sales Support and Development Associate

Sales Enterprise Strategic Account Executive, Nonprofits

United States

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SVP & General Manager, YourCause from Blackbaud

United States

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Great place for UX!

Great Experience

It's pretty good. But not exceptional.

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