Blackbaud reviews

3.2

55% would recommend to a friend

(1,717 total reviews)
avatar

Michael Gianoni

58% approve of CEO

44% positive business outlook

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,717 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Sep 16, 2018

Great company, if you're in the right team

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits, time off for volunteering, occasionally good food and drink

Cons

If you're not on the right team or have a bad manager you won't get the support you need. You'll never move up without schmoozing and the pay is eh for what you're doing. Support structure has made things less personable and more Comcast-y in the worst way.

2.0
Feb 19, 2016

Killed a great product, and a great team

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Convio, the company that Blackbaud purchased, was the only Pro to Blackbaud as a whole. But then they drove out all of Convio's best employees, and products, and we were left with nothing to hold onto.

Cons

No transparency through upper management. Company headed in so many directions and so many cooks in the kitchen it's hard to understand where you fit into the bigger picture. So many bottlenecks and hoops to jump through each time a change needs to be made or take care of a customer. So many constant management changes it's hard to have any progress for the betterment of the customers and employees alike.

1.0
Jan 13, 2016

Evil Empire

Recommend
CEO approval
Business Outlook

Pros

The people at my level doing the work were great.

Cons

The directors and executives don't do any work, but rather take lots of days "working at home" and do no real work other than getting on conference call to tell everyone what to do. They aren't appropriate for their positions either. Many of them have achieved their status by being bad at their jobs.

Viewing 145 - 147 of 1,717 Reviews

Glassdoor has 1,802 Blackbaud reviews submitted anonymously by Blackbaud employees. Read employee reviews and ratings on Glassdoor to decide if Blackbaud is right for you.