Blackbaud reviews

3.2

55% would recommend to a friend

(1,720 total reviews)
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Michael Gianoni

58% approve of CEO

44% positive business outlook

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,720 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Sep 1, 2012

Once great, but going public killed the culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A big company and a very stable place to work. Good salary and benefits. Great community involvement, philanthropy, and volunteerism pushes from their corp philanthropy team.

Cons

As the years went on after going public, the parties got cheaper, the culture collapsed in search of a better stock price, and the in-house technology became outdated. Way too many levels of middle management, and their implementation of "agile" development was really standard waterfall interrupted with weekly 30-person meetings, where the most unqualified people talked the most (so they'd be seen "contributing"). Bottom-tier talent is never fired, just moved from department to department.

2.0
Jul 12, 2023
Recommend
CEO approval
Business Outlook

Pros

- Large companies generally allow for more opportunities for growth - LinkedIn Learning is a good added benefit - Decent PTO (4 weeks) although EVERFI had unlimited - Remote work

Cons

- Layoffs, restructuring, constant job-title changes - LOW compensation (I'm making 20K more for the same title at my new company in the same industry) - Toxic work environment due to lack of trust with leadership - Preaches diversity as being important but acts in ways that show otherwise

3.0
Nov 11, 2022
Recommend
CEO approval
Business Outlook

Pros

The people are great across the board. Welcoming and keen to help.

Cons

Onboarding program is all theory - covers nothing to do with the practicalities of doing the actual job. Their flagship products are not evolving at anything like the speed they need to to compete. They are relying on their reputation in this space to keep them going rather than much needed product development. Sales leadership too stretched. Sales processes are arduous and messy. A lot of underwhelmed clients

Viewing 1516 - 1518 of 1,720 Reviews

Glassdoor has 1,805 Blackbaud reviews submitted anonymously by Blackbaud employees. Read employee reviews and ratings on Glassdoor to decide if Blackbaud is right for you.