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      Blackbaud

      Engaged Employer

      Blackbaud reviews

      3.2

      55% would recommend to a friend

      (1,716 total reviews)
      avatar

      Michael Gianoni

      58% approve of CEO

      44% positive business outlook

      Ratings by demographic groups

      Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,716 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      2K reviews
      3.0
      Nov 26, 2011

      Good company but expects a lot of its employees

      Consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      great clients to work with - it is what makes working for the company worthwhile onsite amenities pay is good for the area smart coworkers, environment can be fun.

      Cons

      while the pay is good you are expected to put in a lot of hours in most positions to earn that salary!

      2.0
      Nov 10, 2011

      Blackbaud Doesn't Care

      Customer support analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great clients! Some good people are there, too.

      Cons

      Management is atrocious!!! They only care about their goals, not yours. The chance of advancement to management is slim, though Blackbaud often tauts the opportunities in customer support. Note some of these reviews indicate that people sat in the same position for 3-4 years before making it to management. Considering you need no technical background (or so they say) for a support role, why should it be so hard to make it to management? Do you really want to stay entry level, with no raise, mind you, for 4 years until someone else leaves and there is an opening? No incentives. Rewards are inconsistent.

      5.0
      Nov 10, 2011

      Great company, interesting job

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The culture -- laid back, yet very serious about what we do. The benefits -- not great compared to other software companies, but great for this area. The opportunity -- if you have drive, you can succeed here and work your way up. The actual work -- very cool to be making a product that helps nonprofit organizations help others.

      Cons

      Really could use better benefits, like other software companies. Perhaps fringe benefits would be a better word. Also, the pay is not up to par with other software companies, but it's good for this area. The benefits and pay are part of the reason Blackbaud is not top of the list for developers. Bonuses and stock options are reserved for management, and this is a very management heavy company.

      Viewing 1660 - 1662 of 1,716 Reviews
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      ReviewsBlackbaud reviews

      Glassdoor has 1,801 Blackbaud reviews submitted anonymously by Blackbaud employees. Read employee reviews and ratings on Glassdoor to decide if Blackbaud is right for you.