Blackhawk Network reviews

3.3

56% would recommend to a friend

(953 total reviews)
avatar

Talbott Roche

72% approve of CEO

48% positive business outlook

Blackhawk Network has an employee rating of 3.3 out of 5 stars, based on 953 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackhawk Network employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

953 reviews
1.0
Jan 13, 2017

Never Escalate

Recommend
CEO approval
Business Outlook

Pros

- opportunity to drive if you are in a good team - some folks are very smart

Cons

- some folks are there for too long and super lazy - things get done at snail's pace -keep acquiring companies and make it worse

3.0
Dec 5, 2016

Odd mix of good and bad

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Co-workers here are pretty great, everyone in my department seems more than willing to help anyone who needs it. Pay isn't great, but the benefits offered seem to make up for it in a small way. Everyone on the lower end management I deal with day to day is friendly and well-meaning.

Cons

Very minimal inter-department interaction, I'm expected to stick to my department and only communicate with other departments via a very shallow ticketing system. Additionally, it seems we purchase a new business every week, causing confusion and unnecessary stress. Because of this, work feels as if it has no stability week to week. A lack of communication from upper levels to us at the bottom regarding these changes is a real headache as well. Finding out days later how we're supposed to solve an issue we have today makes us look unprofessional and incompetent. Unrelated to the previous points, from my admittedly limited experience with the company, growth doesn't seem to mean much in this company. Despite them touting this idea that they like to hire from within the company, a lot of people in my department have been there for some time.

1.0
Apr 28, 2016

Customer Service

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Love the people I work with.

Cons

Employees pays the price for management's poor decisions. You must brown nose in order to get promoted. Hard work and knowledge is never promoted.

Viewing 79 - 81 of 953 Reviews

Glassdoor has 1,058 Blackhawk Network reviews submitted anonymously by Blackhawk Network employees. Read employee reviews and ratings on Glassdoor to decide if Blackhawk Network is right for you.