Does Block by Block pay their employees well?

According to anonymously submitted Glassdoor reviews, Block by Block employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Block by Block. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Block by Block?

57% of Block by Block employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Block by Block 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Block by Block?

Operations Manager (22) , Transit Ambassador (21) , Ambassador (16) , Safety Ambassador (14) , Cleaning Ambassador (6) , Downtown Ambassador (5) , General Manager (5) , Manager (5) , Team Lead (5) , Dispatcher (4) , Hospitality Ambassador (4) , Cleaner (3) , Customer Service Representative (CSR) (3) , Operations Supervisor (3) , Safety Officer (3)

What are the pros of working at Block by Block according to real employee reviews?

"Pay was good and the hours" ((in 26 reviews)); "Good people and good sales" ((in 10 reviews)); "Flexible hours / schedule" ((in 5 reviews)); "This has definitely been one of the best jobs I've had since the military and it gives you the opportunity to change things in your community for the better instead of just standing by complaining about it." ((in 3 reviews)); "Great Upper Management!" ((in 3 reviews))

What are the cons of working at Block by Block according to real employee reviews?

"Horrible management." ((in 19 reviews)); "No benefits at all." ((in 10 reviews)); "week honeymoon period during which you might anticipate enjoying the job, poor management, dreadful working conditions, and dubious supervisors swiftly alter that perception." ((in 6 reviews)); "Health insurance is awful." ((in 5 reviews)); "10 hour shifts excluding fragmented breaks totaling 1 hour." ((in 3 reviews))

What are the top reviewed Block by Block locations?

Boston , Louisville , Washington , Austin , Santa Monica , San Antonio , Cleveland , San Francisco , Houston , Hollywood , Corpus Christi , Nashville , Los Angeles , Minneapolis , West Hollywood , Oakland , Lancaster , Virginia Beach , Brooklyn , Charlotte , Duluth , New Orleans , Jacksonville , Camden , Birmingham , Boise , Kansas City , New York , Anchorage , Detroit

Block by Block reviews

3.4

57% would recommend to a friend

(203 total reviews)

Blair McBride

71% approve of CEO

58% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

Block by Block has an employee rating of 3.4 out of 5 stars, based on 203 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Block by Block employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

203 reviews

1.0

Apr 1, 2021

Work at your own risk

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

The pay is good/ 17 weekly

Cons

Management plays favoritism! Their so worried about people being in the booth when there was a manager harassing females on the orange line and they didn’t fire him they just moved him to the blue line NO PROTECTION when us CSR we’re getting stabbed and had guns pulled out on us, people spitting on us, a lot of Drug attacks you’ll deal with and Mental people ! And I was told by a manager to eat on the platform where people are spitting on the ground and to take off my work uniform (when that’s all I had to work in) because they didn’t want passengers to know how awful they would treat us. If you didn’t eat because there was no where to eat, YOU DON’T GET A BREAK!

Block by Block Response

5y

Hello Former MBTA Ambassador: We value your reviews and take them seriously. Our goal is to protect our culture and support our teams. Please call the official Block by Block HR Hotline and discuss your issues so that we can address them as discussed in your training and handbook. Not being offered a break and not taking a break are two different matters. I understand the frustration with not having an official break area, however why could you not have ridden the train to a spot to eat your lunch/dinner? (Employee Relations Hotline 615-850-5451) This is where anyone can report any wrongdoing of any kind. Transit Ambassador training covers all of these types of complaints and who to contact. Good luck in all future endeavors and please call the above number.

3.0

Mar 31, 2021

GOOD TRANSITION JOB

Hospitality team lead

Recommend

CEO approval

Business Outlook

Pros

It's work. And it pays the bills.

Cons

Company loyalty to employees is questionable.

Block by Block Response

5y

Thank you for taking the time to leave a review. We appreciate all the hard work that you do as a TA. We know that it is a hard job and that the General Public can be very hard to deal with, especially during COVID. Please know that your hard work does not go unnoticed.

4.0

Mar 7, 2021

Great experience builder

Operations manager

Recommend

CEO approval

Business Outlook

Pros

BBB has plenty of opportunity for promotion. Their management positions are a great skill building experience.

Cons

Poor health insurance/ benefit structure

Block by Block Response

5y

Thank you for taking the time to leave a review. We appreciate your hard work and for everything you did to take care of clients and Ambassadors. Good luck in all future endeavors.

Viewing 136 - 138 of 203 Reviews

Jobs at Block by Block

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Work at your own risk

GOOD TRANSITION JOB

Great experience builder

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