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      Booking.com

      Part of Booking Holdings

      Engaged Employer

      Booking.com reviews

      4.1

      80% would recommend to a friend

      (7,615 total reviews)
      avatar

      Glenn Fogel

      71% approve of CEO

      68% positive business outlook

      Ratings by demographic groups

      Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,615 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      8K reviews
      2.0
      Sep 29, 2013

      A land of make-believe with inexperienced managers who award the brown nosers and true talent is viewed as a threat

      Revenue manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Good entry position if looking for a way into the industry. - Can advance fairly quickly if you focus your time on making friends in the company and attending booze sessions with your boss. - Paid trips to Amsterdam and other parts of the world and country.

      Cons

      - Very low morale - Not a good place to work if you have a family, or want one - Not judged on your merit, but on who you're friends with. - Senior management inexperienced - Everything is in beta test mode always (throw everything to the wall and see what sticks) - Low pay compared to competitors - Too much focus on office gossip and industry gossip - Closer to a clubhouse atmosphere than a professional corporation

      2.0
      Feb 11, 2013

      Some good people, bad management

      Acquisition account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company culture can be a positive aspect if you are young and single. Company paid happy hours and company outings. Health benefits are pretty good and well priced. Good people. Get to travel, can be good when you're not forced to do it at least 50% of the time.

      Cons

      Underpaid compared to their competition. Inexperienced management...company is growing quickly and management has no idea how to handle it. Most managers dont actually have management experience. So called "promotions" are not merit based. Get friendly with management and tell them they are great and you'll get a "promotion" where they'll cut your pay and give you more work. Constantly changing bonus structure with astronomical goals. False promises on bonuses...you might get it and then lose it. Bonuses are very small compared to competiton. No company cards for travel expenses. Pay out of pocket and then wait got reimbursed. HR is there for show, nothing ever gets handled the way it should. No growth potential at this point. If you started 5 or 6 years ago you could move up but not now. 17 year old international company with an unorganized startup feel to it. CEO said it best, "if you are here to make money the you are at the wrong place."

      3.0
      Jul 19, 2019

      Account Manager

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, amazing offices, learning opportunities in different offices, cool swag, lots of healthy snacks in offices and more!

      Cons

      Booking North America does not live the culture as it is in Europe. Offices have favoritism 100%, if you don’t kiss on people the moment you arrive with the area manager or your manager you won’t grow anywhere. Friendship gets in between the jobs and people don’t get what they want cause they deserve it, more so because they knew who to connect with to make it there. If you complain with HR regarding these serious issues, nothing will happen because again, favoritism takes place. In other words, Booking NA is pretty corrupted. If you say the truth of what is happening, trust me you will be hated and they’ll do anything possible so you quit.

      Viewing 49 - 51 of 7,615 Reviews
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      ReviewsBooking.com reviews

      Glassdoor has 9,168 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.