Booking.com reviews

4.1

80% would recommend to a friend

(1,122 total reviews)
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Glenn Fogel

70% approve of CEO

67% positive business outlook

Reviews by job title

1K reviews

Reviews about "Culture"

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5.0
Apr 23, 2026

Honest review

Recommend
CEO approval
Business Outlook

Pros

Great work life balance. Lots of benefits, happy employee oriented, career opportunities.It doesn’t matter where you come from, you are treated with respect.

Cons

If you are at lowest career level it takes lots of time to raise to higher positions but at least that is possible.

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Booking.com Response
2mo
Thank you for sharing your experience. We’re glad to hear that work-life balance, benefits, respect, and career opportunities have been positive parts of your journey at Booking.com. We also appreciate your honest feedback on progression from more junior career levels. We know that visibility of growth opportunities matters, and feedback like yours helps us understand where we can do better. The Booking.com team
5.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive teams and strong work culture

Cons

Slow to make decisions, bureaucratic at times

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Booking.com Response
2mo
Thank you for sharing your perspective. We’re pleased to hear that supportive teams and a strong work culture were positive parts of your experience at Booking.com. We also appreciate your feedback on slow decision-making and bureaucracy. As the organisation continues to grow and evolve, insights like yours are valuable in helping us improve how we work and move forward together. The Booking.com team
1.0
Apr 1, 2026

Going downhill

Recommend
CEO approval
Business Outlook

Pros

Relocation benefits High pay for Netherlands Good job life balance depending on which team you’re on

Cons

Management is incompetent from the CEO to senior leadership & there is a lack of urgency in dealing with product issues and customer support. Outdated tech stack with lots of legacy code and there is a lack of innovation because LT are focused on just keeping things barely running. Frequent layoffs of entire teams for “efficiency” which are never ending.

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Booking.com Response
3mo
Thank you for sharing your perspective and for recognising some of the positive aspects of your experience, including relocation support, compensation, and work-life balance. At the same time, we are sorry to hear that leadership, innovation, and the overall direction of the business did not reflect the experience we aim to create. We understand how important clear leadership, strong product focus, and meaningful responsiveness to employee and customer feedback are. Feedback like yours is important as we continue working to improve how we support our teams, evolve our technology, and deliver better experiences for both employees and customers. The Booking.com team
Viewing 10 - 12 of 1,122 Reviews

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