Booking.com reviews

Thank you for sharing your Booking.com experience with us. It’s unfortunate to hear that your experience has not been up to our standards, to put it mildly. Our aim is to implement fair measurements and transparent policies, when it comes to the evaluation of our employees, so that we can provide them with a rewarding workplace experience. We encourage you to discuss the topics you mentioned with your manager or HR representative. However, you can also report your experience to our confidential Ethics & Compliance Helpline to discuss any other concerns in case you would prefer that method. Thank you again for bringing this to our attention. The Booking.com team

Thank you for sharing your perspective. While we’re glad to see that, overall, your experience as a Customer Service Representative was positive, it’s unfortunate that the same does not apply to the internal work structure. We’re always looking into ways to improve the work lives of our employees further, and appreciate the feedback you’ve given us here. Thanks again, and we wish you all the best going forward. The Booking.com team