Booking.com reviews

4.1

80% would recommend to a friend

(1,121 total reviews)
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Glenn Fogel

71% approve of CEO

68% positive business outlook

Reviews by job title

1K reviews

Reviews about "Culture"

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4.0
Sep 28, 2023

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Even though the company is really big and worldwide, you feel like you belong to it.

Cons

Communication can be a bit chaotic as in many other companies.

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Booking.com Response
2y
Hi, thank you for your review. While we're happy to hear that you’re having a great time at Booking.com, we also appreciate your feedback regarding the internal work structure. Your feedback is highly valued and we’d like to encourage you to reach out to your manager to discuss and identify ways to optimize ease of work and improve communication. The Booking.com team
5.0
Sep 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Great culture, committed leadership team

Cons

Can be bogged down by process sometimes

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Booking.com Response
2y
Hi, thank you for your positive review. It’s nice to hear that you enjoyed the workplace culture and appreciated the efforts of the leadership team during your time at Booking.com. Your perspective motivates us to continue on this path and provide our employees with a great working experience. We wish you all the best in your career. The Booking.com team
5.0
Sep 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Great culture, benefits and pay.

Cons

Not very flexible on schedules. Not easy to get time off.

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Booking.com Response
2y
Thanks for sharing your perspective. It’s great to see that you can reflect on your time as a Senior Customer Service Representative favorably so far, and that your experience has been rewarding; a testament that we’re moving in the right direction. It’s unfortunate that you don’t feel the same way with regards to the internal work structure, however. Should you not have done so yet, we’d encourage you to reach out to your HR Manager to discuss the possibilities. Thank you for being onboard with us. The Booking.com team
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