Booking.com reviews

4.1

80% would recommend to a friend

(1,121 total reviews)
avatar

Glenn Fogel

71% approve of CEO

68% positive business outlook

Reviews by job title

1K reviews

Reviews about "Culture"

Return to all reviews
4.0
Aug 15, 2023

Great Company for working with

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good structure and company culture

Cons

Each individual local office exhibits distinct characteristics, and policies, and is potentially influenced by variances in high-level management approaches. This results in a discernible conflict from the overarching culture and procedures established at the headquarters.

avatar
Booking.com Response
2y
Thank you for your review. It’s great to see that you can reflect favorably on your time at Booking.com. That said, we appreciate the feedback you’ve given us here. One of our essential values is teamwork and being able to succeed together. While this does mean that progress may be slower than preferred, we believe that quality is more important than speed. That said, we recommend contacting your manager to identify and discuss ways for this process to be smoothed out further. Thanks again, and we hope that you’ll stay on board with Booking.com for the foreseeable future. The Booking.com team
3.0
Aug 14, 2023
Recommend
CEO approval
Business Outlook

Pros

It helped me learn to work at various levels of customer service, Chat, phone and email. It also had a good company culture back when it was direct employment.

Cons

Had some issues with organization when it came to the teams.

4.0
Aug 14, 2023
Recommend
CEO approval
Business Outlook

Pros

Dynamic company, great team, it still has the start up spirit, leading technology trends in use , good opportunity for technical learning

Cons

People management can be improved, program management is relatively a new role in Booking, will need to be established as a craft.

Viewing 160 - 162 of 1,121 Reviews

Glassdoor has 9,171 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.