Booking.com reviews

4.1

80% would recommend to a friend

(7,614 total reviews)
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Glenn Fogel

70% approve of CEO

67% positive business outlook

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,614 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

8K reviews
4.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Good culture, great people working there

Cons

Big company, Comms can be difficult

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Booking.com Response
5d
Thank you for taking the time to share your feedback. We’re glad to hear that culture and the people around you have been positive parts of your experience at Booking.com. We also appreciate your honest feedback on communication. As a larger organisation, clear and effective communication matters greatly, and insights like yours are valuable as we continue improving it. The Booking.com team
4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Work environment is pretty good, managers actually feel supportive

Cons

Peak season is a nightmare, get ready to spend 2+ hours on the phone making changes to 10 properties one by one, the higher departments like finance are radio silence and fully unreachable, which means if they create an issue, you'll take the brunt of it

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Booking.com Response
5d
Thank you for sharing your experience. We’re pleased to hear that the work environment and support from managers have been positive aspects of your role. At the same time, we appreciate your honest feedback on peak season pressures and the challenges of navigating internal processes. Feedback like yours is important as we continue working to better support teams in demanding customer-facing roles. The Booking.com team
5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The people in the Bristol office make the job! Role is interesting and diverse

Cons

Current office temperature is random

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Booking.com Response
5d
Thank you for sharing your experience. We’re pleased to hear that the team in Bristol and the variety of the role have made Booking.com a positive place to work for you. We also appreciate your note on the office environment. Feedback like yours helps us better understand the day-to-day employee experience. The Booking.com team
Viewing 19 - 21 of 7,614 Reviews

Glassdoor has 9,167 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.