Booking.com reviews

4.1

80% would recommend to a friend

(7,614 total reviews)
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Glenn Fogel

70% approve of CEO

67% positive business outlook

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,614 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

The team had a fun environment.

Cons

You have to deal with tough customers.

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Booking.com Response
5d
Thank you for taking the time to share your feedback. We’re glad to hear that the team atmosphere was a positive part of your experience at Booking.com. We also appreciate your honest note on the challenges of dealing with difficult customer situations. Feedback like yours is important as we continue looking at how to support colleagues in customer-facing roles. The Booking.com team
2.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, and good learning opporutnities

Cons

Not much opportutnies to grow after EM

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Booking.com Response
5d
Thank you for sharing your feedback. We’re glad to hear that compensation and learning opportunities have been positive aspects of your experience at Booking.com. We also appreciate your honest feedback on growth opportunities at more senior levels. We know how important career progression is, and feedback like yours helps us understand where we need to keep improving. The Booking.com team
3.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

The environment with my colleagues

Cons

No guidance, management was caotic

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Booking.com Response
5d
Thank you for taking the time to share your perspective. We’re pleased to hear that your colleagues made a positive difference in your experience at Booking.com. At the same time, we’re sorry to hear that guidance and management support did not meet your expectations. Feedback like yours is valuable as we continue working to strengthen leadership and support across teams. The Booking.com team
Viewing 22 - 24 of 7,614 Reviews

Glassdoor has 9,167 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.