Does Boots pay their employees well?

According to anonymously submitted Glassdoor reviews, Boots employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Boots. This rating has been stable over the past 12 months.

How satisfied are employees working at Boots?

58% of Boots employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Boots 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Boots?

Customer Assistant (1097) , Customer Advisor (954) , Sales Assistant (408) , Pharmacist (377) , Sales Associate (255) , Pharmacy Dispenser (229) , Customer Service (228) , Pharmacy Advisor (227) , Assistant Manager (137) , Customer Service Representative (133) , Beauty Advisor (110) , Pharmacy Assistant (110) , Beauty Specialist (107) , Retail Assistant (97) , Store Manager (97)

What are the pros of working at Boots according to real employee reviews?

"The pay was good for someone my age (£10 per hour) and we also got free makeup" ((in 790 reviews)); "The staff were friendly and you got to engage and have nice chats with the customers" ((in 567 reviews)); "Nice colleagues that help when you first join but there isnt much support in terms of training from the company" ((in 460 reviews)); "The people I work with are all nice people and generally enjoyable to work alongside." ((in 440 reviews)); "Very helpful when starting and training was good." ((in 228 reviews))

What are the cons of working at Boots according to real employee reviews?

"Poor management; timetabled me too many hours and didnt listen when i told them." ((in 723 reviews)); "managers don't know what they are doing they bully there staff especially in central london stores" ((in 342 reviews)); "Long hours and not enough resource especially for dispensing of carehomes" ((in 291 reviews)); "No work life balance for employees" ((in 63 reviews)); "flexible working hours" ((in 54 reviews))

What are the top reviewed Boots locations?

New York , Chicago , Washington , Los Angeles , San Diego , Denver , Boston , Fountain Hills , Scottsdale , Houston , San Antonio , Honolulu , Minneapolis , Bakersfield , Riverside , Elk Grove , Dublin , San Francisco , New London , Parker , Bellingham , Seattle , Portland , Boca Raton , Miami , West Palm Beach , Tampa , Plainville , North Charleston , Tukwila

Boots reviews

3.5

58% would recommend to a friend

(8,463 total reviews)

Sebastian James

57% approve of CEO

41% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.2

Compensation and benefits

3.2

Career opportunities

2.9

Senior management

Boots has an employee rating of 3.5 out of 5 stars, based on 8,463 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Boots employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

3.0

Dec 14, 2014

ok

Pharmacy dispenser

Recommend

CEO approval

Business Outlook

Pros

good company to work for, pay is ok I Guess when you compare it to other similar organisation

Cons

all about numbers, targets and nothing to do with patients..

Boots Response

11y

Our main aim is to provide the best possible care to our patients and customers, therefore we are grateful for your feedback above, which we will evaluate further. Thank you for taking the time to share your review.

3.0

Nov 20, 2014

World's Leading Pharmacy based Health and Beaty Retailer

Supply assistant

Recommend

CEO approval

Business Outlook

Pros

Good training and support for new joins to the company and good opportunites for growth via the internal PDP system

Cons

In the Customer Support Centre each day can be challenging but varied when dealing with demanding loyal customers on a daily basis but overall helping the customers is the main priority for the business to feel good and is rewarding especially during the busy xmas trading period

Boots Response

11y

Thank you for taking the time to share your review. We appreciate your feedback. Keep up the good work!

4.0

Nov 19, 2014

Love working for Boots!

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Really proud that we always put customers first in all that we do, their needs really lead our decision making. Great opportunity to progress within the business and support from senior leaders in personal development. Great atmosphere at work and open plan office make being at work enjoyable. Cheesy I know but everyone is genuinely lovely to work with. Everyone cares about each other. Staff discount is great and the rewards offered to colleagues that do a great job such as recognition schemes/bonus etc

Cons

Salary isn't the most competitive but this is likely due to Nottingham location vs London. IT systems are terrible and this sometimes prevents us from doing our job in the best way. Some teams are still quite hiarchical which makes decision making and project ownership sometimes difficult.

Boots Response

11y

Thank you for your feedback. We appreciate your comments.

Viewing 8338 - 8340 of 8,463 Reviews

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Customer Advisor (Airport)

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ok

World's Leading Pharmacy based Health and Beaty Retailer

Love working for Boots!

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