Does Boots pay their employees well?

According to anonymously submitted Glassdoor reviews, Boots employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Boots. This rating has been stable over the past 12 months.

How satisfied are employees working at Boots?

58% of Boots employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Boots 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Boots?

Customer Assistant (1096) , Customer Advisor (951) , Sales Assistant (409) , Pharmacist (376) , Sales Associate (254) , Pharmacy Dispenser (229) , Customer Service (228) , Pharmacy Advisor (227) , Assistant Manager (137) , Customer Service Representative (133) , Beauty Advisor (110) , Pharmacy Assistant (110) , Beauty Specialist (107) , Retail Assistant (97) , Store Manager (96)

What are the pros of working at Boots according to real employee reviews?

"The pay was good for someone my age (£10 per hour) and we also got free makeup" ((in 795 reviews)); "The staff were friendly and you got to engage and have nice chats with the customers" ((in 561 reviews)); "Nice colleagues that help when you first join but there isnt much support in terms of training from the company" ((in 462 reviews)); "The people I work with are all nice people and generally enjoyable to work alongside." ((in 438 reviews)); "Very helpful when starting and training was good." ((in 248 reviews))

What are the cons of working at Boots according to real employee reviews?

"Poor management; timetabled me too many hours and didnt listen when i told them." ((in 724 reviews)); "managers don't know what they are doing they bully there staff especially in central london stores" ((in 342 reviews)); "Long hours and not enough resource especially for dispensing of carehomes" ((in 292 reviews)); "Low pay and long hours" ((in 86 reviews)); "No work life balance for employees" ((in 64 reviews))

What are the top reviewed Boots locations?

New York , Chicago , Washington , Los Angeles , San Diego , Denver , Boston , Fountain Hills , Scottsdale , Houston , San Antonio , Honolulu , Minneapolis , Bakersfield , Riverside , Elk Grove , Dublin , San Francisco , New London , Parker , Bellingham , Seattle , Portland , Boca Raton , Miami , West Palm Beach , Tampa , Plainville , North Charleston , Tukwila

Boots reviews

3.5

58% would recommend to a friend

(8,456 total reviews)

Sebastian James

58% approve of CEO

42% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.2

Compensation and benefits

3.2

Career opportunities

2.9

Senior management

Boots has an employee rating of 3.5 out of 5 stars, based on 8,456 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Boots employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

1.0

Jun 5, 2016

Very disappointing, misleading, and no room for growth or acknowledgement from corporate.

Beauty advisor

Recommend

CEO approval

Business Outlook

Pros

I really love working with my customers. They are the reason why I love my job.

Cons

After 3 1/2 years of corporate saying we were the driving force of the company , they are laying off all Ba's with no explanation or concern for the hard work we did for them. Promised room for advancement and was completely lied to. They used us to get the brand name exposure and once we succeeded they decided to lay us off. And they do not value their employees at all.

Boots Response

10y

We appreciate you sharing your views and we take these kinds of comments seriously. We will escalate this further.

1.0

May 17, 2018

Don’t waste your time

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A Duane reade is conveniently inside the building. You get 20% off there as a Boots employee. You also sometimes get the cheap stuff we make for free. Sometimes.

Cons

No organization. No training. No systems. Everyone has their own spreadsheet of history which is never accurate. If you like structure, or being set up for success, then do not waste your time here like I did.

3.0

Oct 18, 2017

New York office has potential but not there yet

Manager

Recommend

CEO approval

Business Outlook

Pros

Good people and there is a lot of potential to really shine here if you are a very knowledgeable expert and have the skills and experience to influence and educate others, including leadership.

Cons

There is a lot of job title inflation, office staff is heavy on manager titles and above but not everyone is qualified. Still functions like a startup, can be very chaotic. New leadership is high pressure and demanding. Has become a cut-throat environment, there is a lot of pressure to be a "know-it-all" self starter. US team is heavily dependent on UK side of the business which ultimately drives the global business.

Viewing 1 - 3 of 8,456 Reviews

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Boots reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Very disappointing, misleading, and no room for growth or acknowledgement from corporate.

Don’t waste your time

New York office has potential but not there yet

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