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      Boots

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      Boots reviews

      3.5

      57% would recommend to a friend

      (8,462 total reviews)
      avatar

      Sebastian James

      57% approve of CEO

      42% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.3

      Culture & values

      3.2

      Compensation and benefits

      3.2

      Career opportunities

      3.1

      Work/Life balance

      2.9

      Senior management

      Boots has an employee rating of 3.5 out of 5 stars, based on 8,462 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Boots employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      1.0
      Jun 25, 2014

      Totally nothing like I expected

      Customer assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      The staff seemed friendly

      Cons

      The job advert was sugar-coated Americanised and not true to the job I ended up doing. I had no buddy no one helped me, so much for a customers assistant, I was shoved in a warehouse and never got to see a customer on my hands and knees and wheeling stock about . Not one teabreak during my shift. Standing all the time. If I had known it was warehouse operative, lifting carrying and putting stock out , tearing bxoes open and recyling bins , I would not have applied. It was a very large store, maybe smaller ones have a better staff morale.

      5.0
      Jun 23, 2014

      Make amazing friends and co-workers that help you out no matter what!

      Customer assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      you make good friends. you get a briefing on your store on how its doing in the market and its products, how much is selling, profits and loss made and what they could do and employees could do in order to improve. you get bonuses on how well you did and from getting feel good moments from customer care. pay rise after three months after probation. Boots really do value thier customers and i found this out after i forked from them. a gread deal of team work and managers are always roaming arund to see if everyones doing thier job and to see what there is to do so they could inform thier employee they this is to be done... there is no time limit and managers are really chilled out however at busy moments they want you to be on the till as soon as possible.

      Cons

      different managers are responsible for different things. some managers take care of shifts and so requesting them for a cirtain shift is hard as they will not give it to you. but many emplyees prefer different shifts however if someone is on an early on sunday but prefers a late and vis versa with a an other employee then co-workers team up together and swap shifts which works out in the end. I think managers should be organised and ask employees in what they prefer and they could worktogether and be a success.

      5.0
      Jun 22, 2014

      Excellent

      Assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great development opportunities Flexible management Good holiday entitlement Sunday premiums Discount

      Cons

      Long hours Lower pay than competitors Stress filled!

      Viewing 8347 - 8349 of 8,462 Reviews
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      Glassdoor has 9,440 Boots reviews submitted anonymously by Boots employees. Read employee reviews and ratings on Glassdoor to decide if Boots is right for you.