Boots reviews

3.5

57% would recommend to a friend

(8,462 total reviews)
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Sebastian James

57% approve of CEO

42% positive business outlook

Boots has an employee rating of 3.5 out of 5 stars, based on 8,462 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Boots employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
3.0
Jun 20, 2014
Recommend
CEO approval
Business Outlook

Pros

Lovely colleagues. great team environment, decent pay and always a chance of overtime, good training system and discount.

Cons

Not half enough staff as we need putting pressure on current staff. Operations team get behind on work daily as they are having to answer till bells and customers leaving no time for their actual job. No one planned on till for first hour of day! No extra pay on weekends nor bank holidays.

3.0
Jun 20, 2014
Recommend
CEO approval
Business Outlook

Pros

+ supportive staff and accommodating management. + good pharmacy training. + great opportunity to build customer service experience in a variety of departments.

Cons

- New manager every 12months which lead to a very unsettled team. - A store move which neither customers or staff agreed with, resulting in loss of custom and [coupled with new manager] loss of staff. - store discount is low compared to other retail establishments - standing for 7.5/9 hours a day - no incentives/targets to improve/progress other than personal satisfaction, which for some may not be enough. - lack of communication between managers and staff with regards to store performance. - few opportunities for promotion.

3.0
Jun 17, 2014
Recommend
CEO approval
Business Outlook

Pros

Decent discount Employees and assistant managers mostly pleasant to work with Job itself was generally enjoyable Friendly, positive working environment

Cons

No real chances for progression 1 uniform given out and had worked there for nearly 2 years, half of which was on a full time basis. Often asked for but never received more than 1 top and 1 pair of pants which did not fit and so I had to purchase my own pants - nothing I could do about having a grey top rather than a white one! Started on a nil hours contract and took a year and a half to be permanently contracted. Holidays were not appropriately given out/holiday pay not received for holidays Only ever had 2 reviews and worked there for almost 2 years

Viewing 8350 - 8352 of 8,462 Reviews

Glassdoor has 9,440 Boots reviews submitted anonymously by Boots employees. Read employee reviews and ratings on Glassdoor to decide if Boots is right for you.