Boots reviews

3.5

57% would recommend to a friend

(8,462 total reviews)
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Sebastian James

57% approve of CEO

42% positive business outlook

Boots has an employee rating of 3.5 out of 5 stars, based on 8,462 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Boots employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
5.0
Jul 10, 2014
Recommend
CEO approval
Business Outlook

Pros

Such a fantastic place to work: my colleagues are so helpful and great to work with and the managers are organised and supportive which is so encouraging. Staff discounts are great - 22.5% for Boots own products and 12.5% for everything else. When I first started at Boots, the guidance and training I recieved from my managers meant I could speak to customers with confidence about the store's products.

Cons

Sometimes too much is expected of you - too many tasks are given out in a day, especially when short staffed. Big focus on Feel Good Moments - when working in a very small and extremely busy store, customers are mostly too busy even take a reciept, nevermind listen to the feedback form.

5.0
Jul 10, 2014
Recommend
CEO approval
Business Outlook

Pros

Great staff discounts , Good rates of pay, I work with a good team who are fun ,friendly and surportive. I'm able to work Mon - Fri .

Cons

We don't have enough staff in our store , some people have left / moved to other store and we haven't had them replaced . Some days can be very challenging because if this . The uniform isn't very weather friendly .

3.0
Jul 8, 2014

Not too bad, but could be much better

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The professional looking uniform and the name of the company makes you a kind of proud working for them. Many of the employees are students who work part time (not overworked and still hopeful :) ) and most of the employees are intelligent and nice so they can make a good team. Working for a small store can be a great experience and also you can learn a lot in many areas. Small stores are also better for development within the company as they get know you better and find you the right way of development.

Cons

Working for bigger stores is awful. People are competing for every position, little treat or anything and you hardly get the chance for developing in you r career, you are more a number than a person. There are a lot of managers and they all competing and want different things from you, if one is happy with you it is sure another one won't be... I also experienced that managers like to threaten you more than to encourage you, they praise you with one thing and then tell you off for 5 just so you won't feel too happy about yourself. The most annoying thing that they force you to give out customer satisfaction surveys with detailed explanation that annoys the customers and when they leave you with a rude comment it makes you feel awful. The colleagues are also not that nice in big stores as there are clicks (many time speaking a different language even on the shop floor, so you don't understand whats going on...), and if you can't find your own click you are going to be very lonely.

Viewing 8374 - 8376 of 8,462 Reviews

Glassdoor has 9,440 Boots reviews submitted anonymously by Boots employees. Read employee reviews and ratings on Glassdoor to decide if Boots is right for you.