Boots reviews

3.5

57% would recommend to a friend

(8,462 total reviews)
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Sebastian James

57% approve of CEO

41% positive business outlook

Boots has an employee rating of 3.5 out of 5 stars, based on 8,462 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Boots employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
4.0
Jun 14, 2014

Great Employer

Recommend
CEO approval
Business Outlook

Pros

Staff are lovely as are most customers so it is a joy to be at work. Managers friendly and allow flexibility with shifts and time off, firm but fair! Decent staff discount, learn loads on the job, rota is structured and well organised (most of the time).

Cons

No stools so can end up stood in one spot behind a till for 3 - 4 hours, which kills your legs! Self checkouts are a pain to man because they so frequently go wrong.

1.0
Jun 13, 2014
Recommend
CEO approval
Business Outlook

Pros

your collagues who work to help you and vice versa strong friendships

Cons

lack of staff, struggling to dispense doing three people,s jobs at once too many interuptions while trying to give out important medication, dangerously unsafe for both staff and customers

5.0
Jun 11, 2014
Recommend
CEO approval
Business Outlook

Pros

Since joining Boots I have to say they have always looked after me. From my first position as second pharmacist to my current role I have met so many people that I am proud to call my good friends. When Boots pharmacists get together through work you feel a sense of belonging. We are all in the same boat and we always have a good chin wag as to what is going well as well as not so well. Whenever I am stuck I alwAys know which person I can turn to, be it pharmacy or non pharmacy related. I get to wear my own clothes which I love as I know they will fit well and get to wear the colours that suit me and looking professional at the same time. What really makes me proud to work for Boots is the fact we all put the customer first. Customer service is second to none and I can't help compare he staff I work with to all other places I go to. I have to say the discount is amazing especially when treated to double discount days. I can treat myself to my YSL and Clinique without breaking the bank. When I got married and asked for 3 months off, that was no problem as well as finding me a job in the new area. When I went on maternity leave I had a nice surprise of £100 vouchers which was very much needed. Overall I have seen pharmacists come and go but I have never felt compelled to leave. I'm with them for as long as they will have me!

Cons

For me, there haven't been many negatives. One thing that does spring to mind is the lack of openness is what is going on. One example is when I was being moved from one store to another, I was the last to know! At the time I did feel upset but now 4 years on I am happy to be working in my current store. They do push you to reach your targets. However I am quite target driven so that suits me. If you haven't reached your target you always feel you need to say why. Sometimes there is no reason!

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Glassdoor has 9,440 Boots reviews submitted anonymously by Boots employees. Read employee reviews and ratings on Glassdoor to decide if Boots is right for you.