Boots reviews

3.5

57% would recommend to a friend

(8,461 total reviews)
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Sebastian James

57% approve of CEO

41% positive business outlook

Boots has an employee rating of 3.5 out of 5 stars, based on 8,461 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Boots employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
2.0
Apr 25, 2014
Recommend
CEO approval
Business Outlook

Pros

Most people you find working in Boots stores are lovely and very easy to get on with. This makes a great working environment. There is quite good scope for promotion through the ranks too. Although I felt held back a bit if you stick at it and can take knocks then you can easily become an area manager.

Cons

If you are not 'legendary' in every way then they can make you feel very undervalued and ignore you. There are terrible staffing shortages which just keep getting worse and worse even though we are constantly told that we need to improve our customer service. There are a lot of false promises in the company too. I have been told different things so many times about my contract and pay. The benefits are ok although the bonus is nothing to shout about if you fall into their approved ratings and there are very few incentives for staff if you work in any store apart from the really big flagships.

3.0
Apr 15, 2014

Great co workers

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I work with a very good team on the shop floor. Part time hours at the weekend. The uniform provided is good, and training is good. I am currently training as a Healthcare Assistant which I find interesting. Staff discount ok.

Cons

Nothing extra for weekend working, and I consider my rate of pay after 15 months pretty poor (£6.64). Will be interested to see what the next pay review brings.

Viewing 8392 - 8394 of 8,461 Reviews

Glassdoor has 9,439 Boots reviews submitted anonymously by Boots employees. Read employee reviews and ratings on Glassdoor to decide if Boots is right for you.