Is Box a good company to work for as a Customer Success Operations Associate?

Customer Success Operations Associate professionals working at Box have rated their employer with 4.8 out of 5 stars in 32 Glassdoor reviews. This is a higher than average score with the overall rating of Box employees being 3.8 out of 5 stars. Search open Customer Success Operations Associate Jobs at Box now and start preparing for your job interview by browsing frequently asked Customer Success Operations Associate interview questions at Box .

Does Box pay Customer Success Operations Associate employees well?

Customer Success Operations Associate professionals rate their compensation and benefits at Box with 4.8 out of 5 stars based on 32 anonymously submitted employee reviews. This is 23.3% better than the company average rating for salary and benefits. Find out more about Customer Success Operations Associate salaries at Box.

What are the top reviewed jobs at Box?

Software Engineer (95) , Account Executive (85) , Sales (52) , Senior Software Engineer (51) , Outbound Business Representative (23) , Customer Success Manager (18) , Enterprise Account Executive (15) , Outbound Sales Representative (15) , Director (14) , Sales Development Representative (SDR) (14) , SMB Account Executive (12) , Implementation Consultant (11) , Marketing (11) , Product Manager (11) , Solutions Engineer (11)

What are the pros of working at Box according to real employee reviews?

"Great people and team work" ((in 160 reviews)); "Good benefits and friendly environment." ((in 80 reviews)); "great management and leadership who actually listen" ((in 66 reviews)); "Good pay and availability is good" ((in 44 reviews)); "Great team and good team events" ((in 41 reviews))

What are the cons of working at Box according to real employee reviews?

"There is no 401K matching even though people have been asking for this for years." ((in 41 reviews)); "No 401k match at this point in time since Box is still a young and growing company." ((in 41 reviews)); "Most of the action items were for engineers to work around the poor management rather than for management to improve themselves." ((in 32 reviews)); "Our manager is aware." ((in 23 reviews)); "Middle management feels inexperienced both for product and engineering orgs" ((in 14 reviews))

Skip to content Skip to footer

Notifications

Box

Box Customer Success Operations Associate reviews

4.8

95% would recommend to a friend

(32 total reviews)

Aaron Levie

95% approve of CEO

95% positive business outlook

Ratings by category

4.9

Culture & values

4.9

Diversity & inclusion

4.9

Work/Life balance

4.8

Senior management

4.8

Compensation and benefits

4.6

Career opportunities

Customer Success Operations Associate employees have rated Box with 4.8 out of 5 stars, based on 32 company reviews on Glassdoor. This indicates that most Customer Success Operations Associate professionals have an excellent working experience there. Box is rated 25% above average by Customer Success Operations Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

32 reviews

4.0

Aug 23, 2021

Overall Amazing Experience

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

-Inclusive culture -Inspirational leadership -Accessible mentorship opportunities

Cons

-Box is in a strange limbo from a growth standpoint (sometimes it feels like you're an agile start-up and other times it feels large and bloated)

5.0

May 27, 2021

Awesome Onboarding

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Incredibly organized Informational BoxCamp was digestible and interactive

Cons

A lot of information in a short amount of time (not really a bad thing!)

4.0

Mar 16, 2021

The little engine that could

Customer success

Recommend

CEO approval

Business Outlook

Pros

With just over 2000 employees give it enough time and you meet a good slice of the company. Box is a highly dynamic and empowering place with a genuine CEO that cares about having everyone share in the success, and shoulder the challenges together. The company places an emphasis on engaging with the community and contribute in multiple ways, in fact community engagement is highly encourage as part of your career path. The people ops/recruitment team does a great job of hiring diverse and smart people, which is a huge feat for a company of this size competing for talent in the same space as the big guys

Cons

Being a mature startup on the cusp of growing up can bring about some chaos, particularly with a high degree of turnover, so you must be prepared to bring new folks up to speed so they can be effective and contribute, and that can be time consuming.

Viewing 13 - 15 of 32 Reviews

Jobs at Box

Frontend Engineer II, AI Experiences

Machine Learning Engineer III, Search Relevance

Large Enterprise Account Executive, Financial Services (New York, NY)

Sales Development Representative (New York, NY)

Legal Operations Manager

Box reviews FAQs

Box reviews Box Customer Success Operations Associate reviews

Box

Box Customer Success Operations Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Overall Amazing Experience

Awesome Onboarding

The little engine that could

Jobs at Box

Box reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at Box

Box reviews FAQs