Is Box a good company to work for as a Customer Success Operations Associate?

Customer Success Operations Associate professionals working at Box have rated their employer with 4.8 out of 5 stars in 32 Glassdoor reviews. This is a higher than average score with the overall rating of Box employees being 3.8 out of 5 stars. Search open Customer Success Operations Associate Jobs at Box now and start preparing for your job interview by browsing frequently asked Customer Success Operations Associate interview questions at Box .

Does Box pay Customer Success Operations Associate employees well?

Customer Success Operations Associate professionals rate their compensation and benefits at Box with 4.8 out of 5 stars based on 32 anonymously submitted employee reviews. This is 23.3% better than the company average rating for salary and benefits. Find out more about Customer Success Operations Associate salaries at Box.

What are the top reviewed jobs at Box?

Software Engineer (95) , Account Executive (85) , Sales (52) , Senior Software Engineer (51) , Outbound Business Representative (23) , Customer Success Manager (18) , Enterprise Account Executive (15) , Outbound Sales Representative (15) , Director (14) , Sales Development Representative (SDR) (14) , SMB Account Executive (12) , Implementation Consultant (11) , Marketing (11) , Product Manager (11) , Solutions Engineer (11)

What are the pros of working at Box according to real employee reviews?

"Great people and team work" ((in 166 reviews)); "Good benefits and friendly environment." ((in 78 reviews)); "great management and leadership who actually listen" ((in 69 reviews)); "Good pay and availability is good" ((in 43 reviews)); "compensation is competitive" ((in 26 reviews))

What are the cons of working at Box according to real employee reviews?

"There is no 401k match and honestly Box can do better with making an initiative to do that." ((in 47 reviews)); "There is no 401K matching even though people have been asking for this for years." ((in 40 reviews)); "Most of the action items were for engineers to work around the poor management rather than for management to improve themselves." ((in 34 reviews)); "Our manager is aware." ((in 22 reviews)); "Middle management feels inexperienced both for product and engineering orgs" ((in 14 reviews))

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Box Customer Success Operations Associate reviews

4.8

95% would recommend to a friend

(32 total reviews)

Aaron Levie

95% approve of CEO

95% positive business outlook

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Customer Success Operations Associate employees have rated Box with 4.8 out of 5 stars, based on 32 company reviews on Glassdoor. This indicates that most Customer Success Operations Associate professionals have an excellent working experience there. Box is rated 25% above average by Customer Success Operations Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

32 reviews

4.0

Oct 30, 2022

Good environment for the people who wants to move from Japanese company to global company.

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Controlled / adjusted well for Japanized environment

Cons

No leadership to lead collaboration work.

5.0

Aug 4, 2022

Best company

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

Amazing culture, office, people and clients

Cons

Focused on bottomline so cutting snacks budget

5.0

Jul 12, 2022

Box the place to be

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Great and supportive and inclusive culture

Cons

takes a while to get promoted

Viewing 10 - 12 of 32 Reviews

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Good environment for the people who wants to move from Japanese company to global company.

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