Is Box a good company to work for as a Customer Success Operations Associate?

Customer Success Operations Associate professionals working at Box have rated their employer with 4.8 out of 5 stars in 32 Glassdoor reviews. This is a higher than average score with the overall rating of Box employees being 3.9 out of 5 stars. Search open Customer Success Operations Associate Jobs at Box now and start preparing for your job interview by browsing frequently asked Customer Success Operations Associate interview questions at Box .

Does Box pay Customer Success Operations Associate employees well?

Customer Success Operations Associate professionals rate their compensation and benefits at Box with 4.8 out of 5 stars based on 32 anonymously submitted employee reviews. This is 23.3% better than the company average rating for salary and benefits. Find out more about Customer Success Operations Associate salaries at Box.

What are the top reviewed jobs at Box?

Software Engineer (95) , Account Executive (85) , Sales (52) , Senior Software Engineer (51) , Outbound Business Representative (23) , Customer Success Manager (18) , Enterprise Account Executive (15) , Outbound Sales Representative (15) , Director (14) , Sales Development Representative (SDR) (14) , SMB Account Executive (12) , Implementation Consultant (11) , Marketing (11) , Product Manager (11) , Solutions Engineer (11)

What are the pros of working at Box according to real employee reviews?

"Great people and team work" ((in 170 reviews)); "Good benefits and friendly environment." ((in 76 reviews)); "great management and leadership who actually listen" ((in 65 reviews)); "Good pay (better than my last job at least)" ((in 40 reviews)); "Company Culture/ friendly colleagues" ((in 26 reviews))

What are the cons of working at Box according to real employee reviews?

"No 401k match at this point in time since Box is still a young and growing company." ((in 44 reviews)); "Not the greatest health plans and no 401k matching" ((in 42 reviews)); "Most of the action items were for engineers to work around the poor management rather than for management to improve themselves." ((in 34 reviews)); "Middle management feels inexperienced both for product and engineering orgs" ((in 14 reviews)); "Long hours, below" ((in 9 reviews))

Box Customer Success Operations Associate reviews

Item: Box
Rating: 5
Author: Current employee - Customer Success Manager

4.8

95% would recommend to a friend

(32 total reviews)

Aaron Levie

95% approve of CEO

95% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Success Operations Associate employees have rated Box with 4.8 out of 5 stars, based on 32 company reviews on Glassdoor. This indicates that most Customer Success Operations Associate professionals have an excellent working experience there. Box is rated 25% above average by Customer Success Operations Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

32 reviews

4.0

May 15, 2015

Lots of good things happening here!

Customer success

Recommend

CEO approval

Business Outlook

Pros

- Coworkers are smart, hard-working and fun to hang out with - Aaron, Dan and Dylan are transparent, brilliant, incredibly invested in the company and make you want to work harder - Strong reputation in Silicon Valley and among other tech start-ups - Lots of focus on internal mobility (however, many of these are 'lateral' moves with no change in compensation) - Offer a number of workshops to help people improve their skill set (negotiation, project management, etc.) - Lots of women on exec staff and in senior management positions

Cons

- Can't comment about the rest of the company but the pay in Customer Success is easily $20-$25k below market rate. Some of the best people are leaving or open to other opportunities outsides the company, primarily because of this huge gap - As the company has grown, it's become a bit ageist and less of a meritocracy

5.0

Oct 15, 2013

I look forward to coming to work everyday - even with a commute from SF

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

The people that work here are 'All Stars'. They are passionate with a history of success - Success in life, work, and outside activities. It is very motivating to work with people like this. Box as a growing company continues to offer new opportunities to all Boxers. There is constant change, and it is invigorating to look back and see where we were a year ago and where we are today. Box's Women's Network has strong executive support, and it's awesome to see such a strong female voice in a tech company. Mentors are readily found outside of the immediate team. Boxers have been awesome about grabbing a cup of coffee to discuss career options, give insight into what their role is like etc. It is really neat the amount of transparency people are willing to give on their day-to-day job.

Cons

We are exiting our start-up phase and maturing into a enterprise company. Needed infrastructure to support our scaling company has created growing pains, but the overall process has been a huge learning opportunity.

Viewing 31 - 32 of 32 Reviews

Jobs at Box

Team Manager, Customer Success

Customer Success Strategy and Operations Analyst

Manager, Business Development

Customer Success Manager, Public Sector

Customer Success Manager, Public Sector

Box

Box Customer Success Operations Associate reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Lots of good things happening here!

I look forward to coming to work everyday - even with a commute from SF

Jobs at Box

Box reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Box reviews FAQs

Jobs at Box