Is Box a good company to work for as a Customer Success Operations Associate?

Customer Success Operations Associate professionals working at Box have rated their employer with 4.8 out of 5 stars in 32 Glassdoor reviews. This is a higher than average score with the overall rating of Box employees being 3.9 out of 5 stars. Search open Customer Success Operations Associate Jobs at Box now and start preparing for your job interview by browsing frequently asked Customer Success Operations Associate interview questions at Box .

Does Box pay Customer Success Operations Associate employees well?

Customer Success Operations Associate professionals rate their compensation and benefits at Box with 4.8 out of 5 stars based on 32 anonymously submitted employee reviews. This is 23.3% better than the company average rating for salary and benefits. Find out more about Customer Success Operations Associate salaries at Box.

What are the top reviewed jobs at Box?

Software Engineer (95) , Account Executive (85) , Sales (52) , Senior Software Engineer (51) , Outbound Business Representative (23) , Customer Success Manager (18) , Enterprise Account Executive (15) , Outbound Sales Representative (15) , Director (14) , Sales Development Representative (SDR) (14) , SMB Account Executive (12) , Implementation Consultant (11) , Marketing (11) , Product Manager (11) , Solutions Engineer (11)

What are the pros of working at Box according to real employee reviews?

"Great people and team work" ((in 170 reviews)); "Good benefits and friendly environment." ((in 76 reviews)); "great management and leadership who actually listen" ((in 65 reviews)); "Good pay (better than my last job at least)" ((in 40 reviews)); "Company Culture/ friendly colleagues" ((in 26 reviews))

What are the cons of working at Box according to real employee reviews?

"No 401k match at this point in time since Box is still a young and growing company." ((in 44 reviews)); "Not the greatest health plans and no 401k matching" ((in 42 reviews)); "Most of the action items were for engineers to work around the poor management rather than for management to improve themselves." ((in 34 reviews)); "Middle management feels inexperienced both for product and engineering orgs" ((in 14 reviews)); "Long hours, below" ((in 9 reviews))

Box Customer Success Operations Associate reviews

4.8

95% would recommend to a friend

(32 total reviews)

Aaron Levie

95% approve of CEO

95% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (32 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Success Operations Associate employees have rated Box with 4.8 out of 5 stars, based on 32 company reviews on Glassdoor. This indicates that most Customer Success Operations Associate professionals have an excellent working experience there. Box is rated 25% above average by Customer Success Operations Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

32 reviews

1.0

Aug 21, 2019

Don't believe the hype

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Free food *if* you work in Redwood city

Cons

The company values are aspirational. Once you peel back the layers the company reveals itself as a passive aggressive organization. Rumors and conjecture rule where fact are irrelevant. I needed to take the company to court to get reimbursed for T&E. Box is so anti-Microsoft there appears to be no future for their product line outside of those that don't use OneDrive or Teams. The product doesn't hold up and will not result in company longevity.

5.0

May 7, 2018

People. Product. Promise

Customer success

Recommend

CEO approval

Business Outlook

Pros

- Company and product are heading in the right direction - Scrappy startup culture getting professional, while keeping its core values intact - Nice people all around, with emphasis on doing the right thing - Culture that empowers people of all ranks to take ownership and make decisions

Cons

- While the company as a whole is aiming to become more 'corporate', certain parts can still feel very scrappy. - At times, niceness all around can become a challenge. No one wants to offend anyone and hence direct, in-your-face feedback is limited.

5.0

Apr 23, 2018

Incredible culture, great product, accomplished company

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Culture the best I've ever experienced. Truly wonderful people. Great, scalable processes. Awesome product

Cons

Very big now, not a ton of opportunity to create and own something as it used to be

Viewing 22 - 24 of 32 Reviews

Jobs at Box

Team Manager, Customer Success

Customer Success Strategy and Operations Analyst

Manager, Business Development

Customer Success Manager, Public Sector

Customer Success Manager, Public Sector

Box

Box Customer Success Operations Associate reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Don't believe the hype

People. Product. Promise

Incredible culture, great product, accomplished company

Jobs at Box

Box reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at Box

Box reviews FAQs