Is Box a good company to work for as a Customer Success Operations Associate?

Customer Success Operations Associate professionals working at Box have rated their employer with 4.8 out of 5 stars in 32 Glassdoor reviews. This is a higher than average score with the overall rating of Box employees being 3.9 out of 5 stars. Search open Customer Success Operations Associate Jobs at Box now and start preparing for your job interview by browsing frequently asked Customer Success Operations Associate interview questions at Box .

Does Box pay Customer Success Operations Associate employees well?

Customer Success Operations Associate professionals rate their compensation and benefits at Box with 4.8 out of 5 stars based on 32 anonymously submitted employee reviews. This is 23.3% better than the company average rating for salary and benefits. Find out more about Customer Success Operations Associate salaries at Box.

What are the top reviewed jobs at Box?

Software Engineer (95) , Account Executive (85) , Sales (52) , Senior Software Engineer (51) , Outbound Business Representative (23) , Customer Success Manager (18) , Enterprise Account Executive (15) , Outbound Sales Representative (15) , Director (14) , Sales Development Representative (SDR) (14) , SMB Account Executive (12) , Implementation Consultant (11) , Marketing (11) , Product Manager (11) , Solutions Engineer (11)

What are the pros of working at Box according to real employee reviews?

"Great people and team work" ((in 167 reviews)); "The benefits are great and comprehensive." ((in 79 reviews)); "great management and leadership who actually listen" ((in 69 reviews)); "Good pay (better than my last job at least)" ((in 37 reviews)); "great company culture creates a collaborative and fun environment" ((in 36 reviews))

What are the cons of working at Box according to real employee reviews?

"No 401k match at this point in time since Box is still a young and growing company." ((in 43 reviews)); "Not the greatest health plans and no 401k matching" ((in 42 reviews)); "Most of the action items were for engineers to work around the poor management rather than for management to improve themselves." ((in 34 reviews)); "Middle management feels inexperienced both for product and engineering orgs" ((in 14 reviews)); "Long hours, below" ((in 8 reviews))

Skip to content Skip to footer

Notifications

Box

Box Customer Success Operations Associate reviews

4.8

95% would recommend to a friend

(32 total reviews)

Aaron Levie

95% approve of CEO

95% positive business outlook

Ratings by category

4.9

Culture & values

4.9

Diversity & inclusion

4.9

Work/Life balance

4.8

Senior management

4.8

Compensation and benefits

4.6

Career opportunities

Customer Success Operations Associate employees have rated Box with 4.8 out of 5 stars, based on 32 company reviews on Glassdoor. This indicates that most Customer Success Operations Associate professionals have an excellent working experience there. Box is rated 25% above average by Customer Success Operations Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

32 reviews

5.0

Jun 25, 2016

Best team ever!

Customer success

Recommend

CEO approval

Business Outlook

Pros

Management and peers talk the talk and walk the walk. Everyone across all depts is willing to jump in and help out if needed. They put employees first which in turn makes their clients very happy.

Cons

Still getting some processes worked out as they scale but nothing that would hinder your day to day. That's where the team mentality comes into play.

4.0

Jan 12, 2016

Great Place for Growth and Culture!

Customer success

Recommend

CEO approval

Business Outlook

Pros

Coming from a much larger company in the technology space, I was excited for the smaller teams at Box, but was surprised at just how developed the programs were for this recently public company. I think Box is in a sweet spot right now for that mix between start-up culture and the freedom that involves, along with the stability and opportunity of a larger, more establish organization. While this will obviously continue to shift as Box grows, there is still that sense of connection and purpose among various LOBs. In a role that requires me to loop in various teams, I have never run into a Box-er who is unwilling to help and find out more about our inquisitions.

Cons

Being a non-HQ employee brings a few unavoidable issues, mainly around feeling connected to the buzz and opportunities of roles not located in our location. While HQ does a great job of keeping a seamless culture, it is still difficult to have those casual discussions with other LOBs that might be of interest for future career growth.

3.0

Aug 4, 2015

Meh

Customer success

Recommend

CEO approval

Business Outlook

Pros

Learn a lot about Saas and technology. Meet young professionals. Good benefits.

Cons

Long hours, below-market pay, low bonus pay, immature colleagues and leadership, politics and favoritism, zero to little meritocracy, dismal career opportunities.

Viewing 28 - 30 of 32 Reviews

Jobs at Box

Team Manager, Customer Success

Customer Success Manager

Manager, Business Development

Customer Success Strategy and Operations Analyst

Customer Success Manager, Public Sector

Box reviews FAQs

Box reviews Box Customer Success Operations Associate reviews

Box

Box Customer Success Operations Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Best team ever!

Great Place for Growth and Culture!

Meh

Jobs at Box

Box reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at Box

Box reviews FAQs