Brainlabs reviews

3.5

58% would recommend to a friend

(370 total reviews)

Daniel Gilbert

66% approve of CEO

54% positive business outlook

Brainlabs has an employee rating of 3.5 out of 5 stars, based on 370 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brainlabs employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

370 reviews
4.0
Jun 6, 2021
Recommend
CEO approval
Business Outlook

Pros

Good benefits, colleagues are great to work with

Cons

No experienced senior colleagues left Not enough company support for the group I'm in

3.0
Jun 4, 2021
Recommend
CEO approval
Business Outlook

Pros

Great place to learn and start your career. Lots of cool learning opportunities.

Cons

it's turning into a burn and churn agency

avatar
Brainlabs Response
4y
Thank you for providing your feedback, and I'm so glad to hear you have been able to learn a lot during your time with us! We have updated our staffing process to include a monthly review of staffing needs, which includes reviewing potential promotions so that our team can continue to grow with us. Since rolling out this new process, we have awarded 13 promotions over the last 3 months!
1.0
May 22, 2021

Toxic

Recommend
CEO approval
Business Outlook

Pros

The people (not management) are great

Cons

The overwork is incredible. Management gaslights employees to try to get more work out of them, blaming them for inadequate work when the expectations are so unrealistic the tasks are impossible. CEO is a joke. The emotional intelligence is at a bare minimum, and he talks the talk on LinkedIn but working and interacting with him made me feel like I had to talk to him like I would a child so he did not get offended. He’s too close to his false idea of what he has built and refuses to hear feedback or change. Since the merger it has been a truly awful place to work. You’ll see employees crying daily, and six months or less is an average tenure. Management lets clients yell and curse at employees - there was one client who had a team change three times because of this and the client still works there when each of those three teams have quit. Even a newly hired CMO didn’t last a year.

avatar
Brainlabs Response
4y
Thank you for providing your feedback, though I am sorry to hear that your experience was not as positive as we would have hoped. We certainly acknowledge that we have had to make a lot of changes to our operating structure the merge of our 3 agencies in the US in order for us to be in a position to grow. We have added more than 70 individuals to our US Team over the last year +, but our retention has held steady at 80+% during that time. We do look to gather feedback from our entire regularly both in-person and anonymously so we can continue to improve as an employer!
Viewing 277 - 279 of 370 Reviews

Glassdoor has 394 Brainlabs reviews submitted anonymously by Brainlabs employees. Read employee reviews and ratings on Glassdoor to decide if Brainlabs is right for you.