Unrealistic expectations all around. There are constant changes to policies and work-related duties, and there aren't any training classes, just endless "job aids" (documents) that you are expected to know how to navigate without training. You are scheduled with "clients" that no one has spoken to for services, who never show up or never wanted the services (they referred by insurance or hospital), and when they don't show up, it lowers your numbers for required hours of care. You are only given an hour to do an intensive biopsychosocial for ALL clients, and are expected to do a Safety Plan, get past diagnosis, detailed eating disorder, trauma, and previous mental health details and history, hospital stay info., drug use history, rehab history, therapy and psychiatry history, all in one hour, so you can't even listen to the client who is expected to come up with all these answers without being triggered, and you have to rush them through it because you have another client at the next hour mark (clients are booked every hour on the hour and you can't be late!); and if your client hasn't filled out the consent forms, you are expected to help them fill them out and complete the assessment...all within the same hour. The support staff can't keep up with their quotas to fill for getting clients scheduled, so they no longer have to help with consent forms (and don't), and it all falls on the therapists to get everything done, with no extra time for documentation. I hope you can understand how stressful this is. Supervisors can try to be supportive, but they are stuck, too. The supervisors with any "power" to do anything, appear not to care about the countless concerns and complaints of being overwhelmed and company's unrealistic expectations; instead they try to gaslight you into taking blame for their poor management and poor training. Don't work here!