BrightSign reviews

3.7

64% would recommend to a friend

(59 total reviews)

Steve Durkee and Jeff Hastings

79% approve of CEO

65% positive business outlook

BrightSign has an employee rating of 3.7 out of 5 stars, based on 59 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BrightSign employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

59 reviews
5.0
Feb 13, 2024

Extremely supportive environment

Recommend
CEO approval
Business Outlook

Pros

- The leadership in marketing is extremely experienced while also being flexible and open to new ideas - I've had the chance to take on projects that are growing my skillset - My supervisor is open and honest about feedback and is receptive to hearing feedback

Cons

Being remote is not without it's challenges, but the team has done a good job helping us stay connected.

3.0
Feb 2, 2024

Approach with caution

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Most of the people are great and easy to work with - The work-life balance was good - Work remote - Compensation & benefits were good

Cons

Overall my experience was discouraging. The work environment and leadership on the marketing team were not aligned with progressive management. - There is a lack of culture and connection with people in the company outside of your team. - Marketing leadership is very hands-on and micromanaged, even though they say they don't in the interview process. - Lack of courtesy and professional manner in meetings, the tone can get combative quickly. - When I asked to be included in emails and meetings regarding my job responsibilities, I was told by the Head of Marketing, I was overstepping in my role and that I was not being flexible and agile. - Taking initiative on projects was made out to be a bad thing since it was not overseen or controlled by leadership. - Major lack of diversity in the company, however, I think they are trying to fix that. - The role was more junior than described in the interview process and felt more like a project manager rather than a "lead".

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BrightSign Response
2y
Hello. Thank you for taking the time to give your feedback. We’re sorry that your experience at BrightSign didn’t meet your expectations. We pride ourselves on empowering employees to feel successful in their roles, and we recognize that transitioning into a new role can take time. Your feedback helps us continue to improve our employee experience.
1.0
Dec 21, 2023

Company in decline

Recommend
CEO approval
Business Outlook

Pros

The product has potential, but management sniffles both the product and the teams. Working from home 100% of the time is great.

Cons

The product is in decline, facing quality problems and through mis-management it's highly likely not going to get any better. Management team is constantly changing direction and is not transparent with either the employees nor customers. There is no company culture (as there used to be a strong culture) and people are merely a cog in the machine.

avatar
BrightSign Response
2y
Hello. Thank you for taking the time to give your feedback. We're always striving to improve our products and we're sorry that your experience at BrightSign didn't meet your expectations. Your feedback helps us continue to improve our employee experience.
Viewing 7 - 9 of 59 Reviews

Glassdoor has 63 BrightSign reviews submitted anonymously by BrightSign employees. Read employee reviews and ratings on Glassdoor to decide if BrightSign is right for you.