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      Brightedge Technologies

      Engaged Employer

      Brightedge Technologies reviews

      2.7

      35% would recommend to a friend

      (556 total reviews)
      avatar

      Jim Yu

      47% approve of CEO

      38% positive business outlook

      Ratings by demographic groups

      Brightedge Technologies has an employee rating of 2.7 out of 5 stars, based on 556 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Brightedge Technologies employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      556 reviews
      3.0
      Sep 11, 2018

      Unfortunately Things Aren't As Rosy On The Inside

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. Friday Lunches - however every tech company is doing this now 2. Stocked kitchens 3. Product platform 4. Talented and hardworking teams

      Cons

      BrightEdge could be a great place that employees enjoy working at however, they have not figured out how to share culture across their offices. I do not work in the HQ office in California however, when I was in California I had a great conversation regarding an employee morale team that each office has. I shared that the office location I work in was in desperate need of that team and I would like to spearhead the work in my location. I was told by the leader of this team (an executive at BrightEdge) he would have to "look into" me being able to join - like it was some sort of secret society. With the lack of morale, the long hours, zero recognition and management regularly ignoring or missing career milestones of their employee's - BrightEdge just becomes a place where you do a job function and leave at the end of the day. You become just another face in the crowd. My annual performance review was missed because my manager filled out the paperwork, did not review the paperwork with me and sent it to HR to be filed - how that is helpful, who knows. 6 months later after I demanded to see the paperwork they finally reviewed it with me. There has been no valuable conversation regarding career growth opportunities in my time at BrightEdge. On my one year anniversary I received an email that started with 'Dear Employee' - thank you for your impact. Don't thank me for my "impact" if you don't know my name.

      avatar
      Brightedge Technologies Response
      7y
      Thank you for the feedback and your very helpful advice. The culture crew is a new idea that started here in our Foster City office and is employee led. We welcome all employees to help up shape our culture as we grow into the the future. We are always looking to expand our culture crew into other offices and I would recommend you reach out to me directly at HR@brightedge.com and let's discuss starting a culture crew in your office.....we would love that!! A performance evaluation for each and every employee is what we strive for and I am sorry that was not your experience. We recently launched our new Human Resources information system and we are happy to report that all reviews going forward are tracked for 100% completion. I would encourage you discuss your career development with your direct manager or group leader and I am confident they will be more than happy to help map that out for you. If not, please feel free to reach out to me at HR@brightedge and we can discuss in more detail. I agree that we can do a much better job on the e-mail content when we recognize an employees milestone such as an anniversary and we are changing that ASAP. We just launched a new recognition program, the Spotlight program and will continue to look for new and creative ways to recognize our very talented teams and enable our managers and leaders as well. Again, thanks for the feedback and the advice and feel free to come see me or e-mail me directly at any time at hr@brightedge.com
      2.0
      Aug 13, 2018

      Would not recommend

      Sales development representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Fast promotion track - Good people - Free lunch on Fridays

      Cons

      - No work/life balance - Inexperienced managers - Terrible incentives - High quota/extremely low close rate - Sell one product, which limits exposure into other stacks

      avatar
      Brightedge Technologies Response
      7y
      Thank you for the feedback and sorry this was not a fit for you. With people success as a core value, we take great pride in our performance and promotion paths for our Sales Development Representatives.
      3.0
      Jul 31, 2018

      Overworked and Heavily Compensated

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      They pay well. REALLY well. You will learn the ins and outs of working with companies of all sizes, and what you need to tell people for them to get bought in. Great experience to "jumpstart" your career, just don't spend more than a few years here. PS - If you're sent here by a competitor and are a potential customer, the BrightEdge people DO generally know what they're talking about for the most part. Better tech and competitive pricing. While not the best place to work (see below), if you're a reasonably sophisticated company BrightEdge is the better fit 99 times out of 100. Good technology overall, especially in the Enterprise space.

      Cons

      Overworked, micromanaged, and a culture of revenue growth at any cost. I cannot emphasize micromanaged enough. If you do not like being micromanaged, do not work here. You will be told what to do, and more importantly HOW to do it. Organizing a call with a customer you've worked with for 6 months already? Make sure you document the previous call, how you scheduled the next call, what the next call will be about, and prepare materials ahead of time to be reviewed by leadership to make sure you did it right. This happens whether you have been there 2 months or 2 years. Didn't phrase something exactly how the CEO would have in an email? Get ready for your manager to review that email with an executive and "coach" you on the specific language 6 other people think you should have used. I am not exaggerating.

      Viewing 361 - 363 of 556 Reviews
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      ReviewsBrightedge Technologies reviews

      Glassdoor has 567 Brightedge Technologies reviews submitted anonymously by Brightedge Technologies employees. Read employee reviews and ratings on Glassdoor to decide if Brightedge Technologies is right for you.