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Brightedge Technologies

Engaged Employer

Brightedge Technologies reviews

2.8

36% would recommend to a friend

(555 total reviews)
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Jim Yu

50% approve of CEO

43% positive business outlook

Brightedge Technologies has an employee rating of 2.8 out of 5 stars, based on 555 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Brightedge Technologies employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

555 reviews
3.0
Apr 10, 2015
Recommend
CEO approval
Business Outlook

Pros

1. People! BrightEdge hires incredibly talented people who also like to have a bit of fun! 2. It's a good company to start your career. The entry level positions have a good blend of core work and operational projects, so there are a lot of skills to be learned if you chase the possibilities. 3. You get to work with some really cool, big name brands, which can be a major plus for the resume.

Cons

1. Transparency can be a problem for upper management. Employees have little input or visibility into big company decisions. The execs are also constantly trying to sell the product and get immediately defensive whenever there's a technical or operational issue, both with clients and employees. 2. Different departments within the company, i.e. Sales, Client Services, Engr, are tunnel-visioned and have no idea what the other teams are up to or how the work they're doing fits into the bigger picture. 3. Lack of leadership/professional development opportunities. Again, entry-level ops positions are more flexible. But if you're in a client facing role, expect to predominantly be on calls with little work beyond the scope of account management. Not many positions exist between the entry level and upper management horizontals and not many execs seem to be focused on actively developing these roles out. 4. Almost all managers have a conservative outlook towards management. They're not approachable unless you're working with a big client or are on the verge of losing one. There is no partnership between execs and employees on what is or isn't working operationally. 5. Unfortunately, the overall philosophy of upper management seems to be: "Every customer is god, Every employee is replaceable."

1.0
Feb 10, 2023

BrightEdge displays every level of toxic corporate culture imaginable

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My direct team members - we are lifelong friends and would have never met if not for BrightEdge.

Cons

BrightEdge is on a mission to self-destruct. If I had to narrow the plethora of reasons why, I would summarize it as stemming from 3 major issues: 1. In my opinion, I witnessed directly or indirectly explicit examples of the executive team acting in a way I perceived to be sexist, homophobic, fat phobic, racist, ageist, ableist, and unethical - often openly and in the spirit of 'joking' to other team members - so far as to make comments about committing self-harm for not performing well. If you in any way identify with an underrepresented group or love someone who does, be prepared to wrestle with your own personal code of ethics by working here 2. The lack of trust in managers and team members is rampant, resulting in extreme micromanagement over all aspects of business. If you in any way consider yourself to be a professional, competent, experienced adult who should be treated as such, be prepared to wrestle with your own sense of self-worth by working here 3. The lack of investment in its team members causes BrightEdge employees to continue to leave in droves. If you are not on board with working 12+ hour days, working evenings, weekends, and holidays, being seen as just a metric to be reported out, using outdated tools and resources to do your work, not getting any sort of recognition or rewards (financial and otherwise), and asking for several layers of approval before hoping to move forward on an item, be prepared to feel burnt out, unappreciated, and replaceable at a moment's notice by working here

1.0
Feb 18, 2020
Recommend
CEO approval
Business Outlook

Pros

-I met some really cool people in training and in-office -Pay was good (because I slaved my soul away and made over-time) (I now make the exact same with a much more normal job and better culture and work life balance with 0 overtime)

Cons

Job seekers considering a job here: I beg you to please message someone on LinkedIn who has worked here (preferably for a short time, and you have plentyyy of options) to see what the culture is like here. I say this because there are certain people who can do this role, but it's one in a million. Here is why -Do you like every little thing you do to be scrutinized and picked over, almost "big brother" mentality? -Do you want a place of work where they could literally care less about you? Your physical and mental health? -Do you want to be stressed out every second of every single day? (At the grocery store, being with family?) -Do you want to call the exact same people every single day using un-ethical practices? -Can you imagine holding in your pee or not filling up your water all day because you fear to leave your desk? -Can you imagine working 60-80 hours in one singular week?

Viewing 67 - 69 of 555 Reviews

Glassdoor has 566 Brightedge Technologies reviews submitted anonymously by Brightedge Technologies employees. Read employee reviews and ratings on Glassdoor to decide if Brightedge Technologies is right for you.