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Brightedge Technologies

Engaged Employer

Brightedge Technologies reviews

2.8

36% would recommend to a friend

(555 total reviews)
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Jim Yu

50% approve of CEO

43% positive business outlook

Brightedge Technologies has an employee rating of 2.8 out of 5 stars, based on 555 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Brightedge Technologies employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

555 reviews
3.0
Sep 11, 2018

Unfortunately Things Aren't As Rosy On The Inside

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. Friday Lunches - however every tech company is doing this now 2. Stocked kitchens 3. Product platform 4. Talented and hardworking teams

Cons

BrightEdge could be a great place that employees enjoy working at however, they have not figured out how to share culture across their offices. I do not work in the HQ office in California however, when I was in California I had a great conversation regarding an employee morale team that each office has. I shared that the office location I work in was in desperate need of that team and I would like to spearhead the work in my location. I was told by the leader of this team (an executive at BrightEdge) he would have to "look into" me being able to join - like it was some sort of secret society. With the lack of morale, the long hours, zero recognition and management regularly ignoring or missing career milestones of their employee's - BrightEdge just becomes a place where you do a job function and leave at the end of the day. You become just another face in the crowd. My annual performance review was missed because my manager filled out the paperwork, did not review the paperwork with me and sent it to HR to be filed - how that is helpful, who knows. 6 months later after I demanded to see the paperwork they finally reviewed it with me. There has been no valuable conversation regarding career growth opportunities in my time at BrightEdge. On my one year anniversary I received an email that started with 'Dear Employee' - thank you for your impact. Don't thank me for my "impact" if you don't know my name.

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Brightedge Technologies Response
7y
Thank you for the feedback and your very helpful advice. The culture crew is a new idea that started here in our Foster City office and is employee led. We welcome all employees to help up shape our culture as we grow into the the future. We are always looking to expand our culture crew into other offices and I would recommend you reach out to me directly at HR@brightedge.com and let's discuss starting a culture crew in your office.....we would love that!! A performance evaluation for each and every employee is what we strive for and I am sorry that was not your experience. We recently launched our new Human Resources information system and we are happy to report that all reviews going forward are tracked for 100% completion. I would encourage you discuss your career development with your direct manager or group leader and I am confident they will be more than happy to help map that out for you. If not, please feel free to reach out to me at HR@brightedge and we can discuss in more detail. I agree that we can do a much better job on the e-mail content when we recognize an employees milestone such as an anniversary and we are changing that ASAP. We just launched a new recognition program, the Spotlight program and will continue to look for new and creative ways to recognize our very talented teams and enable our managers and leaders as well. Again, thanks for the feedback and the advice and feel free to come see me or e-mail me directly at any time at hr@brightedge.com
2.0
Mar 14, 2018
Recommend
CEO approval
Business Outlook

Pros

Incredible technology Great people Good benefits Good pay Catered Lunch 1x weekly Laugh at least once a day Hourly pay with unlimited overtime earnings potential A few really great managers worldwide, albeit there's limited opportunity to interact with them An annual company retreat for salespeople

Cons

-Vacation and sick days lumped together. Did you come down with the flu? Cancel your vacation plans. -Micro-management is the only form of management. No substance to anything upper or middle management says. - Lots of unnecessary meetings- some of which require you to write an even more unnecessary follow up note to show management you were paying attention in the meeting. - Unreasonable goals and quotas. It's one thing to aim extremely high, but another to require high to keep your job. Because of this, management focuses a lot on what SDRs are doing wrong and rarely ever on things SDRs do well. Words like "unacceptable" and "you aren't doing enough of" are used regularly. - Comp plan changed twice since I've started to lower earnings potential.

3.0
Oct 4, 2016
Recommend
CEO approval
Business Outlook

Pros

The company definitely has a vision, and the product is a very strong offering in the SEO market. The team is mostly made up of very smart, aggressive people.

Cons

The company's mentality is very much: "We're a startup; we can't afford to do x,y,z". This includes anything from a 401k match (not a big deal) to only two weeks maternity leave (pretty big deal) to not working to retain and uplift existing team members (huge deal).

Viewing 76 - 78 of 555 Reviews

Glassdoor has 566 Brightedge Technologies reviews submitted anonymously by Brightedge Technologies employees. Read employee reviews and ratings on Glassdoor to decide if Brightedge Technologies is right for you.