Does Brightline pay their employees well?

According to anonymously submitted Glassdoor reviews, Brightline employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Brightline. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Brightline?

52% of Brightline employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brightline 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Brightline?

Behavioral Therapist (6) , Behavior Therapist (5) , Therapist (4) , Behavioral Health Coach (3) , Coach (3) , Marketing (3) , Member Support Specialist (3) , Software Engineer (3) , Health Coach (2) , Member Support Representative (2) , Pediatric Behavioral Therapist and Coach (2)

What are the pros of working at Brightline according to real employee reviews?

"The culture is collaborative and there’s genuine alignment around making mental health care more accessible." ((in 8 reviews)); "Good people" ((in 7 reviews)); "Having the wellness events weekly was good for my work life balance." ((in 6 reviews)); "Everyone is collaborative and down to earth making it a joy to show up to work." ((in 5 reviews)); "Competitive pay" ((in 5 reviews))

What are the cons of working at Brightline according to real employee reviews?

"Several layoffs with the past few years." ((in 11 reviews)); ">Blatant favoritism" ((in 3 reviews))

What are employees saying about Brightline layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Brightline layoffs and their outlook for job security at Brightline in 2026.

What are the top reviewed Brightline locations?

San Francisco , Palo Alto , New York , Los Angeles , San Mateo , Seattle , San Diego , California , Maine , Brooklyn , Wayne , New Bern , Toledo , Philadelphia , Miami , Boston , Atlanta

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Brightline

Brightline reviews

3.5

52% would recommend to a friend

(95 total reviews)

Naomi Allen

55% approve of CEO

51% positive business outlook

Ratings by category

3.6

Work/Life balance

3.5

Culture & values

3.5

Diversity & inclusion

3.4

Compensation and benefits

3.3

Career opportunities

3.2

Senior management

Brightline has an employee rating of 3.5 out of 5 stars, based on 95 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brightline employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

95 reviews

3.0

Dec 6, 2025

Toxic positivity

Health coach

Recommend

CEO approval

Business Outlook

Pros

FTO, remote work, benefits, and office reimbursement set up.

Cons

Toxic leadership who wanted you to keep working harder while cutting breaks, and making back to back appointments.

5.0

Nov 4, 2025

Strengthening Skills

Licensed clinical therapist

Recommend

CEO approval

Business Outlook

Pros

Everyone has been so kind and supportive during the onboarding process. The trainings and learning opportunities from leadership will equip me with the skills and confidence needed to excel in my position!

Cons

Navigating the EHR system is confusing and not very user friendly.

1.0

Oct 30, 2025

Exploitative, controlling, mendacious, and covertly racist

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Developed my professional skills, networked, and fostered resilience navigating the challenges of a startup environment.

Cons

False marketing as diverse/inclusive, pattern of devaluing the feedback of people of color in the office, hiring team coercion asking employees to flood glassdoor with positive reviews to bury negative feedback, persistent discrepancies and coercion in labor/roles/compensation, concealed cuts to benefits under the guise of "HR platform errors", excessive management structure preventing workflow autonomy, prioritizes care operations staff over the revenue earning clinicians, inhibits documentation of HR concerns, squeezes every drop of billable time from clinicians without time for notes/reporting, and white women mean girl management team that collaborates with HR to protect themselves from credible concerns. I could go on.

Viewing 4 - 6 of 95 Reviews

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Jobs at Brightline

VP/GM, New York Market

Clinical Psychologist – Evaluation and Testing

Clinical Psychologist – Evaluation and Testing

Licensed Clinical Therapist

Psychiatric Nurse Practitioner (PMHNP-BC) Talent Pool, Upcoming Opportunities