Does Brightline pay their employees well?

According to anonymously submitted Glassdoor reviews, Brightline employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Brightline. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Brightline?

52% of Brightline employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brightline 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Brightline?

Behavioral Therapist (6) , Behavior Therapist (5) , Therapist (4) , Behavioral Health Coach (3) , Coach (3) , Marketing (3) , Member Support Specialist (3) , Software Engineer (3) , Health Coach (2) , Member Support Representative (2) , Pediatric Behavioral Therapist and Coach (2)

What are the pros of working at Brightline according to real employee reviews?

"The culture is collaborative and there’s genuine alignment around making mental health care more accessible." ((in 8 reviews)); "Good people" ((in 7 reviews)); "Having the wellness events weekly was good for my work life balance." ((in 6 reviews)); "Everyone is collaborative and down to earth making it a joy to show up to work." ((in 5 reviews)); "Competitive pay" ((in 5 reviews))

What are the cons of working at Brightline according to real employee reviews?

"Several layoffs with the past few years." ((in 11 reviews)); ">Blatant favoritism" ((in 3 reviews))

What are employees saying about Brightline layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Brightline layoffs and their outlook for job security at Brightline in 2026.

What are the top reviewed Brightline locations?

San Francisco , Palo Alto , New York , Los Angeles , San Mateo , Seattle , San Diego , California , Maine , Brooklyn , Wayne , New Bern , Toledo , Philadelphia , Miami , Boston , Atlanta

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Brightline

Brightline reviews

3.5

52% would recommend to a friend

(95 total reviews)

Naomi Allen

55% approve of CEO

51% positive business outlook

Ratings by category

3.6

Work/Life balance

3.5

Culture & values

3.5

Diversity & inclusion

3.4

Compensation and benefits

3.3

Career opportunities

3.2

Senior management

Brightline has an employee rating of 3.5 out of 5 stars, based on 95 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brightline employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

95 reviews

4.0

Sep 2, 2025

Mission-driven organization, continuing to grow.

Coach manager

Recommend

CEO approval

Business Outlook

Pros

The work is deeply rewarding, especially partnering with the state of California to provide free behavioral health coaching to children in need. The mission creates a strong sense of purpose, and it feels good to know the work has a direct, positive impact on families.

Cons

At times, teams can feel stretched thin. Having larger or more resourced teams would help balance workloads and provide stronger support for both staff and the communities we serve.

5.0

Sep 2, 2025

10/10

Behavioral health coach

Recommend

CEO approval

Business Outlook

Pros

The culture is welcoming, engaging, transparent and supportive. Work life balance is honored here. Great opportunities to support kids and parents

Cons

Maybe navigating procedure changes once in a while. But honestly not that bad either. Hard to find cons

5.0

Aug 25, 2025

Exciting intersection of digital health and care delivery

Vp marketing

Recommend

CEO approval

Business Outlook

Pros

- Great people - Compelling mission - Exciting work - Strong momentum As someone who has worked in digital health and health insurance, I love getting to work for a company to is providing in-network care in pediatric mental health

Cons

- Executive team is mostly new and getting to know each other - Some communication challenges

Viewing 13 - 15 of 95 Reviews

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Jobs at Brightline

VP/GM, New York Market

Community Engagement Lead (Los Angeles, CA/ Hybrid - Spanish Preferred)

Psychiatric Nurse Practitioner (PMHNP-BC) Talent Pool, Upcoming Opportunities

Licensed Clinical Therapist

Licensed Clinical Therapist