Brightline reviews

3.5

52% would recommend to a friend

(95 total reviews)
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Naomi Allen

55% approve of CEO

51% positive business outlook

Brightline has an employee rating of 3.5 out of 5 stars, based on 95 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brightline employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

95 reviews
5.0
Apr 18, 2022
Recommend
CEO approval
Business Outlook

Pros

Brightline is truly the perfect balance between a high-growth startup and a great place to work. Really confident in the success of this company. I've never experienced so much transparency from leadership (they explain and are open about new funding, mistakes made, the Whys behind things) in a company before. There is also so much empathy from others. There are lots of parents here and people really care about each other -- there is a ton of understanding that we are all people who have lives and our job comes second.

Cons

Racial and ethnic diversity could be improved, but I understand that trying to scale and hire as much as possible can be at odds with waiting for a diversity hire. Would love 401k match but that's not super typical for a startup this size.

1.0
Oct 30, 2025

Exploitative, controlling, mendacious, and covertly racist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Developed my professional skills, networked, and fostered resilience navigating the challenges of a startup environment.

Cons

False marketing as diverse/inclusive, pattern of devaluing the feedback of people of color in the office, hiring team coercion asking employees to flood glassdoor with positive reviews to bury negative feedback, persistent discrepancies and coercion in labor/roles/compensation, concealed cuts to benefits under the guise of "HR platform errors", excessive management structure preventing workflow autonomy, prioritizes care operations staff over the revenue earning clinicians, inhibits documentation of HR concerns, squeezes every drop of billable time from clinicians without time for notes/reporting, and white women mean girl management team that collaborates with HR to protect themselves from credible concerns. I could go on.

3.0
Aug 10, 2024

The future is not Bright

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work Good people Pay is decent Mindful workshops

Cons

Layoffs - They recently downsized in the therapy department. Whispers that the coaching department is in shambles. Coaches running for the hills. Some staff have no idea what’s going on half the time. Don’t think this place will be around in 2/3 years. Head of departments are also jumping ship. RED FLAG!

Viewing 16 - 18 of 95 Reviews

Glassdoor has 98 Brightline reviews submitted anonymously by Brightline employees. Read employee reviews and ratings on Glassdoor to decide if Brightline is right for you.