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Brightline

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Brightline reviews

3.5

52% would recommend to a friend

(96 total reviews)
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Naomi Allen

55% approve of CEO

51% positive business outlook

Ratings by category

3.6

Work/Life balance

3.5

Culture & values

3.5

Diversity & inclusion

3.4

Compensation and benefits

3.3

Career opportunities

3.2

Senior management

Brightline has an employee rating of 3.5 out of 5 stars, based on 96 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brightline employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Reviews by job title

96 reviews
2.0
Aug 1, 2024

Toxic Positivity

Coach
Recommend
CEO approval
Business Outlook

Pros

Remote work, getting to work with amazing coaches with lots of experiences.

Cons

As with any mental health tech company there are constant changes. Some benefit staff members and some don’t. It’s sad to see another mental health tech company with uneven treatment for staff. Coaches and therapist are treated like robots, not having enough autonomy, and when asking for time the answer is to work over time. The amount of toxic positivity in this company is crazy and right in front of your face. They would rather you get burned out than help you with creating work life balance. I’m sure the reviews with no complaints are staff members who have the ability to set their schedules and take the time to take care of their children’s needs.

2.0
Feb 24, 2023

Great mission, poorly executed

Therapist
Recommend
CEO approval
Business Outlook

Pros

Flexible, innovative, collaborative working environment. Some excellent providers, but the turnover is quick.

Cons

Clinical and administrative issues that directly compromise ethical and legal provision of services. Lack of training for platform. Decisions are not transparent and do not include voice of clinical staff. This is another money-making platform, although the goal and design was pretty promising. Treatment and support of clinical staff is abrasive.

5.0
Oct 19, 2021

Fast Moving, Mission Oriented Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very strong team of bright and enthusiastic people. Collaborative and supportive environment. Quickly gaining in the market. providing an important service to families and children.

Cons

Just a very fast moving place to work.

Viewing 19 - 21 of 96 Reviews
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Glassdoor has 99 Brightline reviews submitted anonymously by Brightline employees. Read employee reviews and ratings on Glassdoor to decide if Brightline is right for you.