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Brightside Health

Engaged Employer

Brightside Health reviews

3.9

77% would recommend to a friend

(146 total reviews)
avatar

Brad Kittredge

75% approve of CEO

72% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.1

Work/Life balance

4.0

Compensation and benefits

3.9

Culture & values

3.9

Career opportunities

3.7

Senior management

Brightside Health has an employee rating of 3.9 out of 5 stars, based on 146 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brightside Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Reviews by job title

146 reviews
1.0
Sep 13, 2025

Brightside does not pay your actual earnings

Psychotherapist
Recommend
CEO approval
Business Outlook

Pros

There have been no pros of working at Brightside.

Cons

I have been paid incorrectly for two consecutive months. When I brought this to their attention after the first month, I was told to inform the payroll department of the mistakes. If Payroll finds any errors, you then have to wait until the following month to be paid. The overall communication at Brightside is poor. After three weeks they invite you to schedule a Zoom meeting with your clinical lead and HR if you have any questions or issues to discuss. They responded to my request with Payroll and my clinical after ten days, but did not offer a Zoom meeting. Incredibly HR sent me an email saying that my concerns were resolved. I would advise to stay away from Brightside.

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Brightside Health Response
10mo
We’re really sorry to hear about your experience. Timely pay and clear communication are essential, and it’s important to us that every team member feels supported throughout their time at Brightside. Thank you for sharing this feedback. If you’re open to reconnecting, please reach out to hr@brightside.com so we can make sure your concerns have been fully addressed.
3.0
May 28, 2025

Ok

Marketing manager
Recommend
CEO approval
Business Outlook

Pros

Not difficult work - it was ok. Nothing special.

Cons

Bland Cheap Not much community Not very transpatent No traveling

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Brightside Health Response
11mo
Thank you for taking the time to share your experience. While we're glad to hear that the workload felt manageable, we're disappointed to hear that you weren't excited or challenged by it. We hear your feedback around community and transparency. These are important to us, - even as a remote first company - and we’re continuing to invest in building a stronger sense of connection as we grow. Wishing you all the best moving forward.
3.0
Feb 28, 2025

Great Intentions

Technical lead
Recommend
CEO approval
Business Outlook

Pros

The people are very nice and the benefits are great. The product is important and they take privacy and security seriously.

Cons

Leadership is more focused on doing more and bigger things than fixing the things that don't work well or are unnecessarily tedious. Also, lots of restructuring, hiring and letting people go, and changing of roles, so you never know who is in charge of what or where your request ended up.

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Brightside Health Response
1y
Thank you for sharing your experience at Brightside Health. We’re glad to hear that you valued our team, benefits, and commitment to privacy and security—those are core priorities for us. We also appreciate your honest feedback on leadership focus and operational consistency. As a growing organization, we recognize the challenges that come with scaling, and we’re continuously working to balance innovation with maintaining a strong foundation. Your perspective on tech debt and follow-through is valuable, and we’ll continue striving to improve in these areas.
Viewing 37 - 39 of 146 Reviews
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ReviewsBrightside Health reviews

Glassdoor has 206 Brightside Health reviews submitted anonymously by Brightside Health employees. Read employee reviews and ratings on Glassdoor to decide if Brightside Health is right for you.