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      Brightspeed

      Engaged Employer

      Brightspeed reviews

      3.2

      53% would recommend to a friend

      (245 total reviews)
      avatar

      Tom Maguire

      59% approve of CEO

      46% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.5

      Compensation and benefits

      3.3

      Work/Life balance

      3.1

      Culture & values

      3.1

      Senior management

      3.0

      Career opportunities

      Brightspeed has an employee rating of 3.2 out of 5 stars, based on 245 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      245 reviews
      4.0
      Feb 11, 2026

      Nice - but runs like a start up

      Smb sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Employees give input on systems and upgrades

      Cons

      No money or funding for systems. Everything is month-to-month - no direct direction. 50% of what is sold can not be installed.

      3.0
      Feb 11, 2026

      decent place

      Call center forcaster
      Recommend
      CEO approval
      Business Outlook

      Pros

      direct management was great. Very accommodating and helpful

      Cons

      company leadership was completely disconnected from the reality of what the company was actually doing.

      2.0
      Feb 10, 2026

      Zero Leadership, Unnecessary Firedrills, Chaos, No Work/Life Balance

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The few Managers that care about their employees

      Cons

      Morale at all time low, along with a very anxious culture. "Leadership" with no leadership skills, no processes in place, firedrills. Lack of listening to employees that have ways to win. Too many 'yes' folks and not enough, 'is this right for employees and the business' folks. People in higher up positions that shouldn't be. Complete and total lack of accountability on upper managements part. Everything is shoveled down to others with demands to work weekends and be on call 24/7/365. Unrealistic goals constantly set that make no logical sense - the data even shows this. No raises, no bonuses (except for management, maybe) due to poor 'leadership' over past years. New 'leadership' is operation based, so anyone doing any actual work is now drowning in reports that get looked at once then they change their mind about what they want. Utterly ridiculous and shameful.

      Viewing 4 - 6 of 245 Reviews
      Related searches: Brightspeed jobs | Brightspeed salaries | Brightspeed benefits | Brightspeed interviews
      ReviewsBrightspeed reviews

      Glassdoor has 251 Brightspeed reviews submitted anonymously by Brightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Brightspeed is right for you.