Does Brightspeed pay their employees well?

According to anonymously submitted Glassdoor reviews, Brightspeed employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Brightspeed. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Brightspeed?

54% of Brightspeed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brightspeed 3.4 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Brightspeed?

Customer Service Technician (17) , Manager (14) , Director (7) , Project Manager (7) , Field Service Technician (5) , Customer Service Representative (4) , Customer Service Representative (CSR) (4) , Network Technician (4) , Senior Manager (4) , Account Executive (3) , Analyst (3) , Product Manager (3) , Supervisor (3) , Technician (3) , Application Development Engineer (2)

What are the pros of working at Brightspeed according to real employee reviews?

"Competitive Pay and Compensation Plan." ((in 25 reviews)); "85% are remote People are great!" ((in 22 reviews)); "Good WLB Good benefit." ((in 21 reviews)); "Work Life balance is great" ((in 10 reviews)); "Worked with a great team and able to work from home." ((in 10 reviews))

What are the cons of working at Brightspeed according to real employee reviews?

"However, leadership recognizes and acknowledges the challenges openly and is committed to improvement." ((in 9 reviews)); "Managers are creating additional work that doesn’t solve the problems because that do not understand the department they are managing." ((in 4 reviews)); "Training was a complete waste of time, most of the training time was spent on kahoots." ((in 3 reviews)); "Irregular Hours: Brightspeed is shift work, including nights and weekends, which can disrupt work" ((in 3 reviews))

What are employees saying about Brightspeed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Brightspeed layoffs and their outlook for job security at Brightspeed in 2026.

What are the top reviewed Brightspeed locations?

Charlotte , Raleigh , Kansas City , Austin , Charlottesville , Columbia , Fayetteville , Orlando , Rolla , Columbus , Denver , New Orleans , Philadelphia , North Charleston , Toms River , Burlington , Foley , Decatur , Boise , Chicago , Minooka , Jefferson City , Missouri City , Wentzville , West Plains , Cornell , Denmark , Tulsa , Wallace , Huntersville

Brightspeed reviews

3.3

54% would recommend to a friend

(247 total reviews)

Tom Maguire

56% approve of CEO

47% positive business outlook

Ratings by demographic groups

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Brightspeed has an employee rating of 3.3 out of 5 stars, based on 247 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

247 reviews

1.0

Aug 29, 2025

Too many chiefs

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people are nice and work from home is good option

Cons

Management doesn’t know what they want . Everything is too fast paced

1.0

Jul 22, 2025

Will destroy your mental health

Billing specialist

Recommend

CEO approval

Business Outlook

Pros

The benefits and hours are ok

Cons

I have never worked in such a toxic environment. Managers publicly applaud themselves on being empowering, etc. but were the most unprofessional horrible people I have ever encountered and HR is useless. This is the status quo here. Horrible people patting themselves on the back for a job terribly done. This company operates like a chicken with its head cut off. I literally needed therapy from working for this company. If you can, work literally anywhere else

1.0

Jul 17, 2025

Brightspeed technician review

Customer service technician

Recommend

CEO approval

Business Outlook

Pros

Union, tools and training provided.

Cons

Work life balance has dropped off a cliff recently. Constant senior management churn requiring pointless meetings and emails. This company feels they can utilize your free time better than you and your family can.

Viewing 58 - 60 of 247 Reviews

Jobs at Brightspeed

Engineering Support Specialist

Brightspeed

Brightspeed reviews

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Too many chiefs

Will destroy your mental health

Brightspeed technician review

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