Does Brightspeed pay their employees well?

According to anonymously submitted Glassdoor reviews, Brightspeed employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Brightspeed. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Brightspeed?

53% of Brightspeed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brightspeed 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Brightspeed?

Customer Service Technician (17) , Manager (14) , Director (7) , Project Manager (7) , Field Service Technician (5) , Customer Service Representative (4) , Customer Service Representative (CSR) (4) , Network Technician (4) , Senior Manager (4) , Account Executive (3) , Analyst (3) , Product Manager (3) , Supervisor (3) , Technician (3) , Application Development Engineer (2)

What are the pros of working at Brightspeed according to real employee reviews?

"Competitive Pay and Compensation Plan." ((in 25 reviews)); "85% are remote People are great!" ((in 22 reviews)); "Good WLB Good benefit." ((in 21 reviews)); "Work Life balance is great" ((in 10 reviews)); "Worked with a great team and able to work from home." ((in 10 reviews))

What are the cons of working at Brightspeed according to real employee reviews?

"However, leadership recognizes and acknowledges the challenges openly and is committed to improvement." ((in 9 reviews)); "Managers are creating additional work that doesn’t solve the problems because that do not understand the department they are managing." ((in 4 reviews)); "Training was a complete waste of time, most of the training time was spent on kahoots." ((in 3 reviews)); "Irregular Hours: Brightspeed is shift work, including nights and weekends, which can disrupt work" ((in 3 reviews))

What are employees saying about Brightspeed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Brightspeed layoffs and their outlook for job security at Brightspeed in 2026.

What are the top reviewed Brightspeed locations?

Charlotte , Raleigh , Kansas City , Austin , Charlottesville , Columbia , Fayetteville , Orlando , Rolla , Columbus , Denver , New Orleans , Philadelphia , North Charleston , Toms River , Burlington , Foley , Decatur , Boise , Chicago , Minooka , Jefferson City , Missouri City , Wentzville , West Plains , Cornell , Denmark , Tulsa , Wallace , Huntersville

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Brightspeed

Brightspeed reviews

3.2

53% would recommend to a friend

(247 total reviews)

Tom Maguire

59% approve of CEO

46% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.5

Compensation and benefits

3.3

Work/Life balance

3.1

Culture & values

3.1

Senior management

3.0

Career opportunities

Brightspeed has an employee rating of 3.2 out of 5 stars, based on 247 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

247 reviews

5.0

May 31, 2024

Recruiting / interview / onboarding process

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

1 screening interview followed by 3 skill based/cultural fit interviews. All were very conversational. Job requirements were very clear. Follow up between interviews was timely and helped me stay engaged in the process. Onboarding was very good. Zero issues. It's very clear the desired culture is collegial, supportive and collaborative, and my interactions with colleagues overwhelmingly confirms that.

Cons

No cons that I have experienced.

Brightspeed Response

Thank you for the feedback. We are so pleased to hear that you had a great experience during the hiring and onboarding process!

5.0

May 30, 2024

People Caring Company!

It application manager

Recommend

CEO approval

Business Outlook

Pros

People first company through HR policy, ways of working with peer and management culture. Clear Vision and purpose to drive common goal. Opportunity to work on projects to make operation independently with efficiency, lot of Challege to make fun.

Cons

actually, it may not be a Cons, but under fully remote working style, we want face to face connection sometimes.

Brightspeed Response

Thanks so much for this detailed and thoughtfrul review! Welcome to the team!

5.0

May 30, 2024

Wonderful place to work

Regulatory pricing and billing manager

Recommend

CEO approval

Business Outlook

Pros

Great culture and very experienced people.

Cons

There are no cons so far.

Brightspeed Response

We are glad to hear that you enjoy working for Brightspeed!

Viewing 121 - 123 of 247 Reviews

Jobs at Brightspeed

Engineering Support Specialist