Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Brightspeed

      Engaged Employer

      Brightspeed reviews

      3.2

      53% would recommend to a friend

      (247 total reviews)
      avatar

      Tom Maguire

      59% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      Brightspeed has an employee rating of 3.2 out of 5 stars, based on 247 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      247 reviews
      5.0
      May 29, 2024

      They cool

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      They are good place to work

      Cons

      They don’t have any i don’t think

      avatar
      Brightspeed Response
      2y
      We appreciate your review!
      1.0
      May 24, 2024

      All Talk

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not really anything I want to say here.

      Cons

      Low pay for experience employees and new hires makes more than legacy employees. Short staffed and very few resources. Short cuts everywhere creating future problems. Incompetent leadership that can’t make decisions other than make further cuts in resources. Mainly protecting each other and their friends running over everyone else in their path. Work is long but that part of the job. Benefits are terrible and very costly to use.

      avatar
      Brightspeed Response
      2y
      Thank you for providing your feedback. Please be sure to reach out to your manager or our Human Resources department to address your specific concerns.
      1.0
      May 21, 2024

      Disappointed

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Paid on time but that’s about it.

      Cons

      No Work life balance, taking away company vehicles expecting employees to provide vehicles for the company. Taking away bucket trucks while building an aerial network. Selling all of our garages so we don’t have anywhere to store our equipment. More problems than can be fixed so we are just changing the way we do reports to make things look better. If you’re not part of the in crowd you will take the blame for all the problems.

      avatar
      Brightspeed Response
      2y
      Thank you for providing your feedback. Please be sure to reach out to your manager or our Human Resources department to address your specific concerns.
      Viewing 124 - 126 of 247 Reviews
      Related searches: Brightspeed jobs | Brightspeed salaries | Brightspeed benefits | Brightspeed interviews
      ReviewsBrightspeed reviews

      Glassdoor has 253 Brightspeed reviews submitted anonymously by Brightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Brightspeed is right for you.