Brightspeed reviews

3.3

54% would recommend to a friend

(247 total reviews)
avatar

Tom Maguire

56% approve of CEO

47% positive business outlook

Brightspeed has an employee rating of 3.3 out of 5 stars, based on 247 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

247 reviews
4.0
Mar 28, 2025

Solid job, okay pay

Recommend
CEO approval
Business Outlook

Pros

Pay is decent, not great, but good for entry level Relatively simple job and you stay busy Personable management that is not overbearing & understanding

Cons

Pay could be better for workload Recommend expanding team to reduce individual work load Need better communications about expectations/understanding of deadlines

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Brightspeed Response
1y
Thank you for your detailed feedback on your team and expectations. We appreciate it!
3.0
Mar 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pay for our area Decent benefits

Cons

Unrealistic expectations for ticket loads and what is possible with the equipment provided.

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Brightspeed Response
1y
We appreciate your sharing your thoughts. Please continue to discuss your concerns with management so that we can continue to improve in these areas.
4.0
Mar 25, 2025
Recommend
CEO approval
Business Outlook

Pros

benefits are great for when I was there

Cons

mandatory overtime is a nightmre

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Brightspeed Response
1y
Thank you for sharing your thoughts and experiences at Brightspeed!
Viewing 130 - 132 of 247 Reviews

Glassdoor has 253 Brightspeed reviews submitted anonymously by Brightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Brightspeed is right for you.